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Messages posted by: Makepeace
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Knowledgebase » Exception reading base attributes=;System.FormatException (Blackberry) » Go to message
Question:
Problem

When attempting to run the GWSystemAddressBookSync.exe process, some errors occur. In the ADLSYNC log file, the following errors are reported:

Exception reading base attributes=;System.FormatException: String was not recognized as a valid DateTime.
at System.DateTimeParse.GetDayOfNNY(DateTimeResult result, DateTimeRawInfo raw, DateTimeFormatInfo dtfi)
at System.DateTimeParse.ProcessTerminaltState(Int32 dps, DateTimeResult result, DateTimeRawInfo raw, DateTimeFormatInfo dtfi)
at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles)
at System.DateTime.Parse(String s, IFormatProvider provider, DateTimeStyles styles)
at GWSystemAddressBookSync.SystemAddressBookSync.ConvertGWStrToDate(String sDate)
at GWSystemAddressBookSync.GWUser.DoWork()
 
 
Answer:

Cause

On the computer hosting the BlackBerry Enterprise Server, the date is a string value.


Resolution

On the computer hosting the BlackBerry Enterprise Server, perform the following:

   1. Go to the Control Panel.
   2. Open Regional and Language Options.
   3. Select the Regional Options tab and click Customize.
   4. Select the Date tab.
   5. Select a numeric format for the Short date format field.  The default value of m/d/yyyy is acceptable.
   6. Click OK.
   7. Click Apply then OK.
   8. Run the GWSystemAddressBookSync.exe process again.
Known Issues » Add Solution on Closed E-Mail » Go to message
Add the Following to the end of the email body to the end user


The code above only add the solution if there is anything in the solution box

we also use notes if you want that you can add this to the body of the email to the end user



to find were to change the email it is under

>Prefrence
>Customize
>customize Ninifcations
>Email body to end user
General IT Discussions » Did you upgrade your organization to Vista yet ? » Go to message
no
 
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