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Thank guys. very kind of you.......
I'll update my e-mail address so I receive the E-mail from this forum on my private account.
Kind regards,
René 
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Haha yes who knows..
Anyway thank you for all the good support.. I had a nice time working with sysaid and the support team.
Kind regards,
René
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Hi I'm still here. 
But we're closing our doors at the end of this month and I do not have the spirit anymore to fire up sysaid. I hope you can understand it.
You may close this topic. 
Kind regards,
René
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Thanks guys.. 
Kind regards,
René
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Thanks guys.
But it is not needed anymore. Our company is bankrupt because of the economic crisis. at the end of this month we're closing the door. 
Anyway thanks for all the support..
Time to search for a new job.
Kind regards,
René
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Hi Shay,
I've send in a SR for this bug as well. ( some time ago) I never heard since.
But good to know this will be solved in an upcomming release. Although I find it a nasty one.
Kind regards,
René
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Well I don't meant to be offensive of course.
I really appreciate the support from Ilient. I did not asked how to remove the credit text from a report, I asked how to remove the report buttons on the Helpdesk page.
And yes I wrote that the reports could not be altered, I was wrong about that. I just know my way more in Access than I do with the script approach in SysAid.
Kind regards,
René
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Thanks Haim,
I know that I can edit the reports. LoL but I prefer to build reports in Access.
Kind regards,
René.
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No I did not..
Kind regards,
René
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Ok thanks Haim,
I'll keep the agents on http then. This way I know for sure the SSL is not the problem here.
Kind regards,
René
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Thanks for the reply.
I restarted the Sysaid server but that did not solved the problem.
I deployed the agents again but also no luck.
I'll depoy the agents again with the debug option.
We have Sysaid running on SSL. Can I set the agents on SSL as well or do I need to keep the agents on http?
Kind regards,
René
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Hi all,
Last week we had a major internet connection lost in whole our country.
Everything is back to normal now only the monitoring module say different.
The most servers we monitor still let see a red bullet on the monitor page even the services on the servers running fine ea they are not down.
How can I solve this? Does this mean I need to deploy the agents again?
Kind regards,
René
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Thanks for the support.
The buttons are gone now..
Kind regards,
René.
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Haim,
Is this possible??
Kind regards,
René
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Hi Both,
Yes there is a reason.
First of all we don't like the layout of the reports and there is no way to edit this.
Second we don't want to see "Generated by Ilient SysAid" (no offense of course).
We have build our own reports in Access and here we can put whatever we like.
There is another reason but that one we keep for ourselves.
Kind regards ,
René
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