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Messages posted by: Lior

Forum Index » Profile for Lior » Messages posted by Lior

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SysAid Integration » LM Authentication is unsecure... is NTLMv2 an option? » Go to message

Kerberos SSO was added in 9.0.

Helpdesk » version 9 messed up email notifications » Go to message

Please go to email settings of the first email address and check settings/user/password...

Asset Management » SNMP discovery failure » Go to message

Hi,
Please check discovery service properties file (WEB-INF\conf\DiscoveryService.properties ) and verify that 'server.url' parameter is correct. If NOT fix it and restart the discovery service.
The error you are getting means that the discovery service can't reach the sysaid. If they are in different LAN's make sure sysaid URL can be reached from a browser in the computer that the discovery service is installed on.
Lior.

SysAid Integration » iPhone App » Go to message

There was a bug ( Bug #5948 ) when using SSO. It will be fixed in 7.0.05 minor release.

SysAid Installation & Beyond » Remote Discovery - service starts and stops instantly » Go to message

The problem is due to for version 49.0 Jdk 1.5 or higher is required

Please take a look at the following links:

http://forums.sun.com/thread.jspa?threadID=736596
http://www.artima.com/forums/flat.jsp?forum=1&thread=108274

End User Portal & Knowledgebase » add custom jsp pages to SysAid site » Go to message

Hi,
You can try to go to ControlPanel - System - Advanced - Environment variables then select variable "Path" from system variables list and click edit.
Then go to variable value and add the path to your java bin folder (Something like - C:\Program Files\Java\jdk1.5.0_10\bin). Do not forget to put ";" character before.
Hope this will assist you.
Lior.

Community Related Issues » cannot set the timezone in "My Profile" of this forum. » Go to message

Hi,
Timezone support was added after setting it in the user profile.
Lior.

Community Related Issues » Reply & Private Message email notifications not working » Go to message

Hi there,
There was some problem with mail configuration and it is fixed.
Lior.

Community Related Issues » Watch forum/topic also not working... » Go to message

Hi there,
There was some problem with mail configuration and it is fixed.
Lior.

Community Related Issues » Private messaging is broken » Go to message

Thanks for your post.
Private messaging is fixed.

Lior.

Knowledgebase » How to upload and download Knowledgebase items into the SysAid community » Go to message

We currently do not support connection from local sysaid to community through a proxy server (Only direct connection allowed).

General IT Discussions » Do you like your job? » Go to message

Do you like your job?

Forum Index » Profile for Lior » Messages posted by Lior

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