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never mind my previous question; I just had another admin delete the view....
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Hi,
thx for the tip; I need to find an IP / asset from a MAC too. However, I must have done something wrong in the copy-paste because this view gives an internal error and nothing else in asset list will work anymore for me. I can't change the view and can't alter this one. How do I get back to my default view?
Thx,
Trevize
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rpowell wrote:
I created a filter Status <> Completed to show only the active projects.
So did I, but this filter only applies to the overview of projects and not the drop-down list...
Thx for the suggestion, though.
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Hello Haim,
thx for the fast response. Yes, I suppose I added several statusses to the project status list and that would explain that SysAid doesn't know the difference between one status or the next. So, works as designed, then. But then the new questions is: how can I remove projects and tasks from the lists once they're done. I've got a lot of projects over the year and I don't want my lists clottered with a lot of old cows? Basically just like the SR's.
I've got version 5.5.06 full edition and the automatic project designation works for the first one or two tasks but after that it won't anymore.
Thanks,
Trevize
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Hi,
I'm still fairly new to SysAid, so maybe I'm asking a newbie question here -apologies for that. I've checked the forum but can't find anything about it.
This is my issue: when creating new tasks, you select the related project from a drop-down list. Right now, that list also includes already closed projects. When our list becomes full of closed projects, this will be unworkable! How can we limit the drop-down to show only active projects?
Similarly, when I create a task from within the project's task list, I still have to select the project from the drop-down! Why? Since I'm already inside the project I want it linked to?!
Are these 'undocumented features'?
Thanks for any response!
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yes, we just did this last week. We had some issues with the agents which were mostly related to the settings of the deployment tool. So make sure this is updated correctly. We also seemed to have lost some data on the groups, which was solved with the latest 5.5.06 patch.
For the rest, there's a good description on how to do this in the manuals and on the fora.
Good luck!
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Hi all,
I found that I can download perfectly to my locally installed SysAid (127.0.0.1 free version) but not to the server installed full version. Settings and access to internet are identical. User settings are the same. Can anyone explain this difference?
grtz, Trevize (new SysAider)
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