Messages posted by BrettF

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Messages posted by: BrettF

Forum Index » Profile for BrettF » Messages posted by BrettF

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Helpdesk » how to search old "closed" service request. » Go to message

Ok so I got half of it. But how do I search a particular admin?

Helpdesk » Restrict admin access on due date etc. » Go to message

I am talking about when a ticket is submitted and then I change the due date because he is out of town, I want to make sure it changes it in the breach report.

Helpdesk » how to search old "closed" service request. » Go to message

How do you search the old closed service request?

Helpdesk » Restrict admin access on due date etc. » Go to message

Hello, one question on changing due dates. When you change a due date does it still breach on the original submission date or does it breach when you first change the due date? I have had discussions on this before and want to make sure.

Thanks

Forum Index » Profile for BrettF » Messages posted by BrettF

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