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Messages posted by: Patrick van Griensven
Forum Index » Profile for Patrick van Griensven » Messages posted by Patrick van Griensven
 
Author Message
Hi All

I want to send a message to an end user from within sysaid,

When i send a message i fill out the new message form, the mail arrives at the end user his mailbox, but the message is not compleet, the "body" part is empty, I use all the default settings.


Patrick
Oded

These fields

asset.last.maintenance
asset.purchase.date
asset.warranty.expiration
asset.manufacturer
asset.cust_int1
asset.purchase.cost
asset.cust_date1
asset.cust_date2
Oded

The export option is far too much work if you want to change for example 8 or 10 assets.
My admins are not "good" enough to do the export import trick.


Patrick
L.S.

Is there an easy way to do bulk changes.
My admins need to change a lot of assets by hand (fill mantainance date and so on.)
Is there a way to do this faster, at the moment they need to open each config, change the value, save it.
Better way would to have an option to change in a grid or something like that.
Import and export is not an option.



Patrick
Upgrade to sysaid 8.5.08. solved the problem.
After upgrade to 8.5.05 the sysaid services keeps crashing, No errors in windows eventlogs what can cause this?



Patrick
Ok I know that. But then i get assets with the software installed. I need to see the assets without software installed
Is there a way to findmachines that do not have a certain software package installed ?


patrick
Same problem here
L.S.

When i send a message from a SR the message is send ok. But the body of the message is is not saved and not send to the end user .
What could cause this problem?


Patrick
After installing newest version of sysaid 8.1.01 we no longer see the online user in de configuration.
Login history works fine.

Is This a know issue



Patrick
LS

If we look at our assest we do not get a complete list, instead of a full list it only shows the first 20 assest and then the following message


You have more than 20 assets associated to this group,
to view the full list, please click the link below.
Note that this operation can take a few minutes.



Is it possible to always get the full list.


Patrick
No

no resolution
I tried the solution mentioned in the other post.
That didn't wotk for me.

Buttons are not gray, the just do not function.

Antoher IE 8 issue, when i look at the installed software grid, the number of installed items says N/A in firefox i get the number of installed items



Patrick
After upgrade of sysaid to 7.0.04 it doesn't work correct with IE 8. On several screen buttons do not work anymore or only work once and the stop working.
What could be the cause of this problem?


Patrick
 
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