Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Messages posted by: ToeKnee
Forum Index » Profile for ToeKnee » Messages posted by ToeKnee
 
Author Message
General IT Discussions » Server service » Go to message
Mine is just a band-aid... and I do like your startup script location better.

I fixed my issue with your Common Troubleshooting Questions.

Below is what fixed my problem.

1. Go to: c:\Program Files\SysAidServer\Tomcat\conf\
2. Edit the file server.xml
3. locate the string: port="8005"
4. Change its value to any other open port, e.g. 8055.
5. Save the file. Restart the SysAid Server service.

General IT Discussions » Server service » Go to message
The issue I am having and probably others, is that once you restart the computer or server that Sysaid is installed on the service for some reason starts then stops immediately..

I've resolved this issue on my own already. I'll share with you what I did to correct this issue.

I am upgraded to Version 7.5.05 and in C:\Program Files\SysAidServer they have added a STARTSERVICE.bat (net start SysAidServer) in this update. I simply created a .vbs script that delays a minute then silently runs the Startservice.bat.

Below will be the .vbs script I created to resolve this issue. Just copy and paste into notepad and save it to C:\Program Files\SysAidServer as STARTSERVICE.vbs. Then create a shortcut and place it in C:\Documents and Settings\All Users\Start Menu\Programs\Startup. FIXED!

WScript.Sleep 60000
Set WshShell = CreateObject("WScript.Shell")
WshShell.Run chr(34) & "C:\Program Files\SysAidServer\STARTSERVICE.BAT" & Chr(34), 0
Set WshShell = Nothing
General IT Discussions » Server service » Go to message
Has this been resolved, I am having the same issue. Whenever I restart the computer the Sysaid Server Service is stopped and I have to manually go to services to start it even though it's on automatic....
 
Forum Index » Profile for ToeKnee » Messages posted by ToeKnee
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use