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Messages posted by: Brian Martin
Forum Index » Profile for Brian Martin » Messages posted by Brian Martin
 
Author Message
General IT Discussions » Leaving the community » Go to message
My last day at my current job will be this Friday.

I just wanted to thank everyone for their help over the last 2 years and wish everyone the best of luck in the future.

It was great to meet everyone at the SysAid Conference this year, and good luck on future conferences.

Thanks to the SysAid team, you guys are awesome and if the opportunity presents itself in the future to use SysAid again I will highly recommend it.

-Brian Martin
General IT Discussions » So my server room was destroyed.... » Go to message
I hope you had a good DR plan, and that it worked.

That sucks, best of luck to you.
SysAid Academy » Get SysAid 7.0 Certified - Free Webinars After the Conference! » Go to message
Ditto, I want that 7.0 cert.
SysAid Technology Conference » Awesome Job! » Go to message
Ditto everything said above. I hope to see more people next year. It was a great conference!
SysAid Technology Conference » Twitter Users - Conference Updates » Go to message
Just got in a little bit ago. I'll be tweeting as well. Bmartintwit.
SysAid Technology Conference » Quick update from Vegas » Go to message
See you in the morning.
SysAid Newcomers » Users cannot login? » Go to message
Verify the LDAP account your using is not locked out. Check the sysaid.log file for errors.
SysAid Installation & Beyond » Status » Go to message
You cannot add custom additional statuses when submitting or changing, but you can add custom additional statuses in the Customization section under Preferences.
SysAid Installation & Beyond » Logo replacement over HTTPs » Go to message
Try putting the logo in the root folder, and for the url just put the file name?
Helpdesk » Domain Password Change » Go to message
Try disabling LDAP integration, then re-enabling?
SysAid Newcomers » Trouble with logo » Go to message
Preferences -> Customize -> Appearance
Set the Main Logo URL

Throughout the whole program.
End User Portal & Knowledgebase » Setting up Ticket Kiosk » Go to message
In IE try going to Tools -> Internet Options -> Advanced

Uncheck Enable Integrated Windows Authentication.

Try that, if not maybe Firefox?
SysAid Installation & Beyond » Accessing SysAid from outside of the Network... » Go to message
Is your site accessible without VPN? Otherwise.... e-mail.
Helpdesk » All tickets go to open. » Go to message
That is not advised.

Why not just check for tickets with a status of Active?
SysAid Technology Conference » Anybody knows a good night club in Vegas? » Go to message
I leave sunday, so friday and saturday I am in the same boat as you.
 
Forum Index » Profile for Brian Martin » Messages posted by Brian Martin
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