Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Messages posted by: stfi
Forum Index » Profile for stfi » Messages posted by stfi
 
Author Message
I have a huge problem: I want to upgrade agents on my network, but I have a number of machines, where the Remote Registry has completely disappeard. It is not listed in the services.msc anymore, which prevents me from upgrading/deploying agents to those machines. We use Windows 7 Professional X64 only.
Currently I don't have a clue what caused the Service from vanishing nor how to get it back without reinstalling the whole machine.
I tried that one too, also sysaid deploy...but I have a feeling it will all come down to the same problem...and neither worked on those machines so far
We have some XP-Computers running, but the majority is now Win7 x64 Professional. All in all we have around 150 computers runnning. Out of these 150 there are about 30 who won't let me upgrade the agent from 7.5.03 to 8.5.04. I did some research and found out that it relates to remote registry. So I checked those computers only to find out, that under services, there is no service for remote registry listed! I compared this to the computers, where the upgrade was successful and the service was there.

So right now I'm a bit mystified as to how come the service is not registered on those computers and how to get it back...short of reinstalling everything.
Any kind of help would be greatly appreciated.
 
Forum Index » Profile for stfi » Messages posted by stfi
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
   SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011
   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use