Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Messages posted by: Saar
Forum Index » Profile for Saar » Messages posted by Saar
 
Author Message
techguy, Obelix - thank you for the great pictures.

We'll be sure to make new exciting things soon here in SysAid...

Obelix wrote:Wo..wo..woooooo...
*lean forward*
By notebook... you mean something to write on or type on ?


Write on.
Branded laptops are not in our plans (yet )
As I mentioned - this is one of THE coolest things we've created here.
Obelix wrote:What's the green thing below ?


It's an amazing SysAid notebook - one of my personal favorites !

You should all wait for next Tuesday for additional news about a chance to win some of these...
I hear you all - Got all the hints and I guess it is time to start work on the next cool thing.

Any chance BTW that any of you missed on our cool gear package by not trying to become the next SysAider of the Month ???
Take a look here at the cool gear we offer:




Registration form can be reached from here: http://www.questionpro.com/akira/TakeSurvey?id=1127398
EbroIN wrote:
But talking about the new release, I was quite surprised about the pricing for the ITIL modules.


Hello EbroIN,

Thanks for the greeting.
Just s short explanation about the new ITIL Package.
This Package consists of 3 modules: Problem Management, Change Management and CMDB.
This may explain the difference in the price and the difference even in the terminology (we called it Package to emphasize it).
Did I mention BTW, that we offer an Introduction price for the next 30 days ???

Moreover, I think that in terms of the ROI - working in such an ITIL enviourment should cut on many costs on the way and eventually contribute a cross organization benefits coming directly from the IT.

I invite you all to join Oded's free webinar on SysAid ITIL, taking place this Wednesday, to hear and see it in first hand and see how SysAid ITIL can benefit you!

Yes, Yes - this is the REAL thing !!!

SysAid Release 6.0 is just launching !!!

We brought all pages to live and we are currently sending the notification !

I have the same *can't wait smile* for the past 2-3 weeks !!!

Nice suggestions - thank you !
Added to the wish list for the community.
We're pleased to announce that Release 6.0 Beta is now available for the SysAid Pathfinder testing and inputs.

With new features and enhancements right across all SysAid modules, including two new ITIL modules, there's something new in almost every corner of SysAid waiting for you.

You can join our SysAid Pathfinders to gain immediate access to the beta here.
The countdown is on for tomorrow's SysAid 6.0 Beta Release!

To welcome you to the new and improved SysAid 6.0 Beta, we will be hosting a free online Webinar: Introduction to Release 6.0.

It's the perfect way to find out more about SysAid 6.0's newest features and additions, and how they can help you maximize your SysAid added-value and ROI.

Join our guided tour of the latest Network Discovery SNMP, LDAP refresh functionality, and across-the-board module enhancements including Helpdesk, Knowledgebase, End User Portal, Projects & Tasks, Monitoring and more.

Date: Tomorrow, Tuesday 24th March 2009

Time: 11:00-12:00PM EDT (15:00-16:00 GMT)

Who: Oded Moshe (Director of Product Management)

Where: Online, from the comfort of your own home or office

If you haven't already registered, you'll have to hurry - there are only a few places left. For last chance registrations, sign up here.

Only one more day to go!
techguy wrote:A thought occurred to me the other day, why is the Asset Management section called "System" and not "Assets" ?

This is something I frequently have to explain to new admins when they say "where do I find the asset database?"


This was changed in release 6 !
We also introducing some new icons...

WOW - I hope all of you are excited about the new release as I am!
Thank you all for the comments.
Let me try and briefly address the issue uniti is referring:

If the need is just to send emails from SysAid - this is something that we need to check and might be done using a special project.
You can contact our support for this and ask for time estimate.

If the need includes saving the history and the ability to see related service requests for the specific email (=user) then indeed a license is required since this is part of what user in SysAid is all about. It could be end user or supplier you would like to connect and save history or any other thing for that matter.

We offer various packages based on the amount of users needed and unlimited packages if we are talking about very large number of users.
Feel free to contact our sales for a tailored offer.

You can also PM me for any additional question or clarification.
Added to our forum wish list !
Thanks to our development team - the search is fixed and should be working properly now

Please update us on any problem you may encounter.
Good topic, Oded !


I must admit, I'm drowning in emails but recently came across "Inbox Zero" method (part of the GTD - Get Things Done) which improved dramatically my ability to track and respond my tasks.
In few words the idea is not thinking of emails nothing but being a medium and therefore for each email received you either Delete, Delegate, Respond, Defer or Do.
You are then left with your inbox hopefully empty and just the tasks you need to complete.
At least for me, it helped me sort my time much better



2 additional things that work for me:
  • The 2 min rule - if it takes less than 2 min to do something - do it now.

  • Colors in my inbox - I mark certain things (such as emails from SysAid) with specific colors based on subjects and people - helps me focus even better


  • Of course, I manage the tasks afterwards in SysAid - either as SR (for simple tasks) or using the tasks & projects module for longer and more complicated tasks.

    That's my 2 cents - hope it helps...
    Hi Obelix - Great to have you back !
    And on top of this mentioning the amazing Bar Refaeli which indeed deserves any complimant you might think of.

    Per your question - yes, all women look like her in Israel and they are all very into IT people

    I use one of Vista's default Black and White wallpapers, with the photo of a train - that people keep asking me about, thinking I took the shot in some exotic journey.
    I keep remind myself that I need to build a good story behind this



     
    Forum Index » Profile for Saar » Messages posted by Saar
    Go to:   
    Help Desk Software
    Free Help Desk Software
    Free Asset Management Software
    SysAid Helpdesk Software
    Web Based Help Desk Software
    SysAid Help Desk Forum
    General IT Discussion Forum
    SysAid CSS Customer Service Software
    Customer Support Software
       SysAid Technologies Ltd.
       Toll-Free phone center (U.S.): 1-800-686-7047
       Offices - U.S.617-231-0124
       Israel:+972-3-533-3675
       Email:helpdesk@sysaid.com
       Optimized by SEO Israel
       SysAid logos and other SysAid Technologies marks
       are trademarks or registered trademarks of
       SysAid Technologies Ltd.
       All Rights Reserved by SysAid Technologies Ltd.
       2002-2011
       Live Support Hours
       07:00 AM - 09:30 PM (UK)
       03:00 AM - 05:30 PM (EDT)

       We provide worldwide services, and we do our best
       to match the working times of customers from
       different time zones.

       SysAid Help Desk Software and Asset Management Software
    Privacy Policy © Terms Of Use