But talking about the new release, I was quite surprised about the pricing for the ITIL modules.
Thanks for the greeting.
Just s short explanation about the new ITIL Package.
This Package consists of 3 modules: Problem Management, Change Management and CMDB.
This may explain the difference in the price and the difference even in the terminology (we called it Package to emphasize it).
Did I mention BTW, that we offer an Introduction price for the next 30 days ???
Moreover, I think that in terms of the ROI - working in such an ITIL enviourment should cut on many costs on the way and eventually contribute a cross organization benefits coming directly from the IT.
I invite you all to join Oded's free webinar on SysAid ITIL, taking place this Wednesday, to hear and see it in first hand and see how SysAid ITIL can benefit you!
The countdown is on for tomorrow's SysAid 6.0 Beta Release!
To welcome you to the new and improved SysAid 6.0 Beta, we will be hosting a free online Webinar: Introduction to Release 6.0.
It's the perfect way to find out more about SysAid 6.0's newest features and additions, and how they can help you maximize your SysAid added-value and ROI.
Join our guided tour of the latest Network Discovery SNMP, LDAP refresh functionality, and across-the-board module enhancements including Helpdesk, Knowledgebase, End User Portal, Projects & Tasks, Monitoring and more.
Date: Tomorrow, Tuesday 24th March 2009
Time: 11:00-12:00PM EDT (15:00-16:00 GMT)
Who: Oded Moshe (Director of Product Management)
Where: Online, from the comfort of your own home or office
If you haven't already registered, you'll have to hurry - there are only a few places left. For last chance registrations, sign up here.
Thank you all for the comments. Let me try and briefly address the issue uniti is referring:
If the need is just to send emails from SysAid - this is something that we need to check and might be done using a special project. You can contact our support for this and ask for time estimate.
If the need includes saving the history and the ability to see related service requests for the specific email (=user) then indeed a license is required since this is part of what user in SysAid is all about. It could be end user or supplier you would like to connect and save history or any other thing for that matter.
We offer various packages based on the amount of users needed and unlimited packages if we are talking about very large number of users. Feel free to contact our sales for a tailored offer.
You can also PM me for any additional question or clarification.
I must admit, I'm drowning in emails but recently came across "Inbox Zero" method (part of the GTD - Get Things Done) which improved dramatically my ability to track and respond my tasks.
In few words the idea is not thinking of emails nothing but being a medium and therefore for each email received you either Delete, Delegate, Respond, Defer or Do.
You are then left with your inbox hopefully empty and just the tasks you need to complete.
At least for me, it helped me sort my time much better
2 additional things that work for me:
The 2 min rule - if it takes less than 2 min to do something - do it now.
Colors in my inbox - I mark certain things (such as emails from SysAid) with specific colors based on subjects and people - helps me focus even better
Of course, I manage the tasks afterwards in SysAid - either as SR (for simple tasks) or using the tasks & projects module for longer and more complicated tasks.
Hi Obelix - Great to have you back !
And on top of this mentioning the amazing Bar Refaeli which indeed deserves any complimant you might think of.
Per your question - yes, all women look like her in Israel and they are all very into IT people
I use one of Vista's default Black and White wallpapers, with the photo of a train - that people keep asking me about, thinking I took the shot in some exotic journey.
I keep remind myself that I need to build a good story behind this