Home    Forums    Feature Requests    Beta Issues    SysAid Resources    Documentation    Support
Hello Guest,  Login   
        
DOWNLOAD FREE EDITION
    
     Recent Topics    Hottest Topics    Online Members    Member Listing    Advanced Search
Messages posted by: kingp
Forum Index » Profile for kingp » Messages posted by kingp
 
Author Message
General IT Discussions » Do you like your job? » Go to message
I very much like my job. Mainly because I get to use Sysaid as well. It makes my job SO much easier, plus it only gets better with each release!
Monitoring » Error monitoring » Go to message
Fellow SysAiders,

Is there a way to set a time threshold for the CPU usage notification?

I would like to set it to notify me if the CPU is at 100% usage for more than 60 seconds.

Thanks!
Monitoring » Remote Monitoring question » Go to message
I'm new to the SysAid community, and wanted to get some feedback (feel free to move this post to another forum if I'm not in the correct one).

We're getting ready to launch with the On-Demand edition of SysAid, however we're using it for only external customers. We're a remote IT shop and will be performing IT Service Desk/Help Desk solutions to remote Health Practices.

So my question is this: Has anyone been successful in using SysAid as a tool to monitor remote networks/assets? How much of a pain is it? What were your methods for getting your processes in place? How much customization did you make to your portal?

I've used SysAid for a couple of years now but until now have only used it in a LAN environment, so this is a new direction for me. If anyone has any tips or tricks they'd be willing to share, please feel free to respond.

Thanks!
 
Forum Index » Profile for kingp » Messages posted by kingp
Go to:   
Help Desk Software
Free Help Desk Software
Free Asset Management Software
SysAid Helpdesk Software
Web Based Help Desk Software
SysAid Help Desk Forum
General IT Discussion Forum
SysAid CSS Customer Service Software
Customer Support Software
    SysAid Technologies Ltd.
   Toll-Free phone center (U.S.): 1-800-686-7047
   Offices - U.S.617-231-0124
   Israel:+972-3-533-3675
   Skype account:ilient
   Email:helpdesk@sysaid.com
   Optimized by SEO Israel
   SysAid logos and other SysAid Technologies marks
   are trademarks or registered trademarks of
   SysAid Technologies Ltd.
   All Rights Reserved by SysAid Technologies Ltd.
   2002-2011 		   Live Support Hours
   07:00 AM - 09:30 PM (UK)
   03:00 AM - 05:30 PM (EDT)

   We provide worldwide services, and we do our best
   to match the working times of customers from
   different time zones.

   SysAid Help Desk Software and Asset Management Software
Privacy Policy © Terms Of Use