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I need help with this as well! The duplication in the PDF print out is wasteful and I need a solution. Please help us!
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I too would like to add company to the SR... I know I have to edit service-request-page.htm, but how can I put an if statement? To sum things up, I am running two companies, IT & Maintenance. If a user selects maintenance as a category, I would like it to automatically change the company to maintenance. Is this possible?
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I am having the same problem.. is there a resolution?
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I too love my job! I am now the Global Sr Admin and responsible for everything in the building with a power button! I have been here for two years and let me tell you, it was a mess!! If you aren't organized, managing multiple sites and countries can be a disaster! A few months ago I implemented SysAid. The users are using it too! I get less overhead pages, two-way alerts and phone calls now! It has been a blessing! Now I am working on asset management! WOOOHOOO!!
Where's my mug??
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