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Past 2 years... I think it is still not possible to change the installation icon while installing via msi package?
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today i realized that when the computer in not logged on (like servers in CTRL+ALT+DEL screen) i can connect to computers but when someone logged on the computer i get the error and unable to connect and also for these computers the registry settings set to "Confirm RC: No" means that the user will not interract with RC connection accept/deny selection the connection will automaticly established
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I am experiencing connectivity problems with the upgrade 7.5.04 (think so) on most of my clients.
The clients gave the error on the screen shot attached and i am unable to connect
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Definetely come here (which is the place i work/live) BODRUM
Almost 12 months sunny weather! all surrounded with sea, lots of British, German, Italian, French... girls  as well as Turkish celebrities.
Fun within the ultimate limits...
So be sure that this is the place to come and see for especially IT people that will break their mind...
Check out BODRUM searches in Google
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Hello,
I am using mailing so that when a user corresponding that asset creates a SR, system automaticly e-mails the user that has been given email address, but i want to send the same mail to his manager as informational purposes. I mean i have to assign a user 2 email adresses or more than 2. How can i do this? So that when the user opens SR the system sends info to more than 1 mail addresses.
Thanks
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Will i able to do publish this update thru "Network Discovery - Upgrade Agent Versions" and selecting the assets that i want to upgrade? I have already changed the .exe file on the Sysaid\root\downloads directory. But it does not upgrade the agent. Any ideas?
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This was the news i have been waiting for, great so we have to wait a couple of weeks then. Great!
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When i am getting reports for service quality i mostly see the service request MTTR as 0.0. I think this is becuase of when the service request created its quickly taken by an admin and be solved in a minutes. So i am getting 0.0.
But its very useless. I want to get it in minutes or hours maybe. Like it has to be written there 6 minutes (0.1 hours). Any one experiencing this?
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Everybody is using 7.0.04 but i am sure no one has realized any further development with the reports, i am really nerveus with the reporting i can not do what i want...
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Hello ScottC,
This is an issue with the agent version 7.0.04 i think cause i have the same issue and i am sure that i have write it on the forum as well as send SR.
For clarification i could not get any satisfactory answer. And hope to be fixed on next update
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Hmm well, i see that the date seems like April 2010 but i see "End users vs admin" section is still at 39,xx it was abou the sime value at February 2010?
Are you sure that the values changed since February?
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do not upgrade yet cause i am getting problems with 7.0.04 as you search the forum you can see many problems as well
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Hey guys,
I am thinking like an expert IT help-desk user can go up to 500 assets (or workstations i mean) with sysaid or another help-desk/asset management/monitoring software.
What you think?
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it passed over two weeks with the release of 7.0.04 and its weird that no one has any tangible solution on this... and even 7.0.04 is not a beta stage. Sorry ilient team but i see that i am getting longer replies to the problems reference to 2-3 years ago...
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Its not solved with the version 7.0.04 i have the same problem. its very annoying to look at a graphic like this.
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