Messages posted by Tim C

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Messages posted by: Tim C

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Helpdesk » Create User button gone form SR page after 8.5 upgrade » Go to message

Since the 8.5 update the button that used to sit beside the request user field that would turn unknown users that have submitted tickets via email or the agent into users has disappeared. Does anyone know how to turn that function back on?

Helpdesk » Customized Printout » Go to message

SysAid#1 wrote:Haim,

I am using a SQL Express database. I have fixed the driver in the serverconf file as per the instructions received.

The activities does not pull through to the customized printout.

I'm having exactly the same issue. I was hoping that somehting would be updated that would fix it in 6.5 but just upgraded and same is still happening. Does anyone have a fix for this yet?

Forum Index » Profile for Tim C » Messages posted by Tim C

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