I've been "fighting" with the remote control feature in sysaid for a few days.
I've got the program installed and running.
I then downloaded and installed SysAid administrator tools.
When I go to my start menu, all programs, sysaid, and then deploy sysaid, the window pops up for me to select my users computers to intall the second peice on, but nothing happens from there.
Now, Ill say this, in our agency, I have two user accounts. I have my regular user account and I have an Admin account. When I follow the steps above under my Admin account, it scans the network, shows me the computers and I deploy the tool to the end users computers, but I still cant remote in.
If I then switch over to my regular account, I still cant log in.
If I go to start, all programs, sysaid, sysaid remote control tool, I get a pop up saying:
VNC Viewer error
Error creating listening daemon;
(Error creating flasher socket)
Perhaps another VNC viewer is already running?