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Messages posted by: Brew

Forum Index » Profile for Brew » Messages posted by Brew

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General IT Discussions » Best IT websites » Go to message

http://www.computerworld.com/

SysAid Newcomers » Trouble getting RC to work and connect » Go to message

RC is working fine now. I found what I had to do was to run the deploy tool as the admin. Once that was done I could deploy it to the end users pcs and remote in.

thanks for the input.

SysAid Newcomers » Trouble getting RC to work and connect » Go to message

Thanks for the input guys. Ill work on these "fixes" today.

We actaully use port 2525 for our incoming and outgoing, as we dont use an SMTP server here. This may be the culprit. Ill get back to you all with any findings.

SysAid Newcomers » Trouble getting RC to work and connect » Go to message

I've been "fighting" with the remote control feature in sysaid for a few days.
I've got the program installed and running.
I then downloaded and installed SysAid administrator tools.
When I go to my start menu, all programs, sysaid, and then deploy sysaid, the window pops up for me to select my users computers to intall the second peice on, but nothing happens from there.

Now, Ill say this, in our agency, I have two user accounts. I have my regular user account and I have an Admin account. When I follow the steps above under my Admin account, it scans the network, shows me the computers and I deploy the tool to the end users computers, but I still cant remote in.

If I then switch over to my regular account, I still cant log in.

If I go to start, all programs, sysaid, sysaid remote control tool, I get a pop up saying:
VNC Viewer error
Error creating listening daemon;
(Error creating flasher socket)
Perhaps another VNC viewer is already running?

Any ideas?

Forum Index » Profile for Brew » Messages posted by Brew

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