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Messages posted by: ITDave
Forum Index » Profile for ITDave » Messages posted by ITDave
 
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Ive entered my warantee information manually; is SysAid cable of pulling this info from Dell by the service tag?
IE9.

Im a big fan of Firefox and IE6-IE8 have been (imo correctly) slated but MS have really made a big step up with IE9.

For all those who changed to FireFox a few years ago I would recommend you give IE9 a chance (Windows 7 a pre-req). Its much faster then its previous versions
?
Its ok, found it. Its parent_group='Desktops' etc.

Thanks for your advice
Im with you now. But rather then define a static filter at the asset list screen I should add the filter in the custom list view.

What is the syntax I should use to for asset group name?

Ive tried group_name = 'Desktops'
asset_group_name = 'Desktops'

but these casue the view to error.
Sorry to be dense I dont understand how this will change views automatically when I change asset groups?
Hi,

Is it possible to link different custom views to different asset groups in the asset list?

For example

When I choose the asset group - Desktops and then have to manually change to the customised view named Computers to view relevant information on the list (IPs, MACS etc.)

I then change to the Mobiles group and have to change the view to mobiles to see relevant information for this asset type (owner, phone no, sim no etc.)

Anyone any ideas?

Thanks

Dave
Happy to report that vs 7.0.05 has fixed this issue!
Upgraded to 7.0.05 with no problems. Happy to report the Software Area is now working well and my SRs 303425 and 308863 have been fixed as a result of this version.

Well done guys!
Understand from my SR response this is a known issue and the fix is due shortly (days?)
Any ideas on this anyone?
Hi,

I'd like to be able to use the search assests but for something that is not present.

E.g I want to search all assets under the software field where Java is not installed/present?

Can this be done?

Thanks,

Dave
Just logged an SR for this myself then came across this post.

I am having the exact same issue except when I log back in the main navigation button is still blank and I need to restart the server service
 
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