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Messages posted by: itayH
Forum Index » Profile for itayH » Messages posted by itayH
 
Author Message
Asset Management » remote control over wan » Go to message
Attain hi,

At the moment you can define port forwarding to one of the compuers in the network, connect to this computer and connect the others from him.

We are working on our RC and trying to improve it so we hope it will answer your demands.

Have a nice day,
Itay
Asset Management » duplicate users are added automatically by machine name with a $ on the end » Go to message
Attain wrote:I am hesitant to uncheck this box since I do want the client to create an account if the user does not exsist. However its creating the account even if the user account exsists. I am not sure what to do to get the multiple user accounts from populating whil perserving the ability for sysaid to create accounts that do not exsist.


What version are you using?
Free, Full?
What DB are you using?

Itay
Analyzer/Reporting » Report needed to list active SRs and their details » Go to message
LS hi,

You can make a schedule but only if you have Dashboard Manager.

Have a nice day,
Itay
Asset Management » change hotkey to none in transform file » Go to message
In case you want to change it on the existent installation changeing the MSI file is not the way.
You can change the MSI file for the next installation.

have a nice day
Itay
Helpdesk » Add a note updates automatically » Go to message
Richnep hi,
Can you please send the screenshot of the "End User Portal".
And I need to know what is the subject of the two messages.

You can open an RC and send it to the support.

Have a nice day
Itay
SysAid CSS Forum » Emailing a SR to the team » Go to message
APN Hi,
Why are you using the CC?
 
Forum Index » Profile for itayH » Messages posted by itayH
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