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Hi Sarah,
I have got three differents new field por actives, one is type text, another one is type date and the last one is type list. The procedure to create field works fine, the new fields appear in the active page and I fill data in them, but the problem is when I export a report in excel o pdf with columns with this field, in the case of text or date, the field appear blank, and the case of list type, appear the folow sentece: 'Invalid column name asset_cust_sociedad', the other fields (fields standard of sysaid) appear his data correctly.
Could you help me, something I have doing bad or looks a bug of sysaid.
Thanks,
Pablo.
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Hi, now have a new question about this matter, I got a new field (a list in this case), but this field doesn't appear into the import list. How is possible import this field from a csv file?.
Thanks,
Pablo.
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Thanks very much for you answer, my edition is enterprise, therefore I got a new list field quickly.
regards
Pablo.
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Hi, I need add several new fields into the asset, but I used the 2 personalized list availables, How I add more?
Thanks
Pablo.
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Hi Oded, solved I haved customized the login menu, but I put into the html folder a lot of files, not only the required, now I removed all files except the login files and now work perfectly.
Thanks to both for the reply.
Pablo.
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Thx HiPower, but after asset management I have Service Desk, later SLA, Monitoring, CMDB, Survey, Analyzer, Calendar, Preferences, Customice & Community, but not user management.
Pablo.
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Hi all,
I just upgrade from 8.0 to 8.5 and now from Preferences->User management and I got only the admin user manager, but I don't get the rest of the user screen (end user, groups, etc..). This screens are missing now.
I'm looking for the main menu, but I didn't found this user screens. If I put into the explorer address bar: http://........../EndUserManager.jsp instead the http://.........../UserManager.jsp, appear the End User screen, but I don't know get directily from the SysAid.
Any ideas?
Thanks
Pablo.
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