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Messages posted by: Will
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Tasks/Projects » Closed projects in project and task list? » Go to message
Joseph,

Thank you for the response. And thank you for taking a step towards getting this feature in a future release. I really appreciate it, it does seem like a feature that should have been there are along.

While limiting the number of items in a dropdown list is nice, unfortunately it just adds more clicking to selecting the proper project. Since the dropdown populates in alphabetical order if I have 20 old projects beginning with the letter "A" then they will fill up the list and my users will always have to use the More button to get to the active projects.



Thanks again.
Tasks/Projects » Closed projects in project and task list? » Go to message
The last response from itayH still does not seem to answer the original question.

"I'm still fairly new to SysAid, so maybe I'm asking a newbie question here -apologies for that. I've checked the forum but can't find anything about it.
This is my issue: when creating new tasks, you select the related project from a drop-down list. Right now, that list also includes already closed projects. When our list becomes full of closed projects, this will be unworkable! How can we limit the drop-down to show only active projects?"

I am STILL experiencing this same issue with version 7.0.04 almost 2 years after the original post!

When I spoke with support I was told that there is NO WAY to accommodate the above request. I was told the only option for removing projects from the drop-down is to delete them from the system. That is not an acceptable solution as I will need to reference closed projects in the future.

Unfortunately this is a critical make or break issue for my team. Some sort of solution would be greatly appreciated.



Thank you,
William
 
Forum Index » Profile for Will » Messages posted by Will
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