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Messages posted by: avc
Forum Index » Profile for avc » Messages posted by avc
 
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General IT Discussions » How many hours a day do you spend on a computer? » Go to message

I started in 1974 with the Altair kit my father purchased. 2 MHz. Had to enter a little program in binary via the front switches to tell it to read from the cassette tape.

Now? A Mac Pro with 2 dual core 2.66 GHz and 7 gigs (so far) of ram.
End User Portal & Knowledgebase » EndUser Portal » Go to message

interesting ...
End User Portal & Knowledgebase » EndUser Portal » Go to message
Vadim wrote:Thank you.

The next question:
How EndUser can send message in EndUser Portal.


click the envelope icon, upper right corner
this is for the full version, I've not seen the free.
General IT Discussions » IT security training - a help or a push ? » Go to message
being at a small shop, I found this video and gave it to the training dept to show people:

http://www.vita.virginia.gov/communications/publications/servicebulletin/default.aspx?id=7456&QuarterImage=second08

4th item down "New video: "The Duhs of Security" promotes effective security"


you can also find it on youtube.

Helpdesk » Submit Sysaid ticket using Perl API » Go to message
simply remove the period at the end of gz =]
SysAid Installation & Beyond » You cannot update this Service Request because someone else has already updated it. » Go to message
it seems sysaid, the application, only has one blank SR available.

so, you open this one, and until you click apply, it's not given a SR number. or actually, it's number is zero.
if one of your co-workers also opens a SR, it's the same one. SR #0.


IMHO, this is ridicules. Sysaid: when someone opens a SR, give it a temporary, random number. when the person 'applies' then give it the next SR number in sequence.
going forward, please plan on more than one person working with sysaid, the application, at a time.
SysAid Installation & Beyond » You cannot update this Service Request because someone else has already updated it. » Go to message
IMHO...

1,2 & 4 should never happen. Concurrent editing should not be possible under any circumstances. The message telling you that you can not update should be triggered by the first attempt to update/change anything on a SR that is being edited by someone else. By 'first attempt' I mean keystroke, button press or selecting a different item from a dropdown list.

I would be furious if this happened. Also, small nit to pick, the text of the message should be "You cannot update this Service Request because someone else is updating it.

3 should not be possible because the 'apply' button should be disabled unless a change has been made.

General IT Discussions » Best IT websites » Go to message

http://slashdot.org
http://isc.sans.org/diary.php
http://www.us-cert.gov/current/index.html
http://arstechnica.com/index.ars
http://www.djeaux.com/newsfeeds/security.shtml
 
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