http://www.sysaid.com/Sysforums/posts/list/106.page JForum - http://www.jforum.net Most applications tend to use the same icons which makes picking them up quicker for new users.
for example :-
The adobe icon meaning print - why not use just an icon of a printer?
The turned up list icon to create a new service request - why not just use a + icon symbolising adding a new request or the standard windows blank page icon?
The red circle with an X - why not the more commonly used waste paper basket symbol ?
the duplicate service request button - why not use the standard copy icon attached below ?
the spelling one is ok, except the tick goes the wrong way.
the design cog wheel for customizing settings is normally represented as a hammer and spanner in an x configuration (see attachment below) or a picture of a toolbox.
Although I see that Internet explorer 7 now uses a cog wheel to represent tools.

in the projects gantt chart the customise the order of the tasks icon looks too much like the design icon - so when it was first introduced as a feature I did not even spot it! just a picture of an up arrow above a down arrow would have been clearer.


or are there copyright reasons that the standard ones cannot be used.]]> http://www.sysaid.com/Sysforums/posts/preList/126/171.page http://www.sysaid.com/Sysforums/posts/preList/126/171.page GMT Who needs icons and colour gradation ? Simple button and meaningful word on it would be enough...
I demand a third option on the poll - Kill the icons.

Bring back the blue SysAid !!!!!!!!!!!
*No-Nuke kinda yell*
]]> http://www.sysaid.com/Sysforums/posts/preList/126/180.page http://www.sysaid.com/Sysforums/posts/preList/126/180.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/228.page http://www.sysaid.com/Sysforums/posts/preList/126/228.page GMT ]]> http://www.sysaid.com/Sysforums/posts/preList/126/536.page http://www.sysaid.com/Sysforums/posts/preList/126/536.page GMT What do you see after you click on the download icon?]]> http://www.sysaid.com/Sysforums/posts/preList/126/803.page http://www.sysaid.com/Sysforums/posts/preList/126/803.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/826.page http://www.sysaid.com/Sysforums/posts/preList/126/826.page GMT
I am logged in.]]> http://www.sysaid.com/Sysforums/posts/preList/126/851.page http://www.sysaid.com/Sysforums/posts/preList/126/851.page GMT
For instance we buy all our kit from Dell and hence our PC is an optiplex, our phones are alcatel so i have a picture of an alcatel phone, our Routers are cisco so picture is a cisco router.

So if you just log on to google images and grab some. I certainly think it adds to the system section when you see the pc you fix every day as the icon!!]]> http://www.sysaid.com/Sysforums/posts/preList/126/885.page http://www.sysaid.com/Sysforums/posts/preList/126/885.page GMT What do you see after you click on the download icon?[/quote]

I’m sure is working for you because the forum server is in your “yard”.
I’m not the only one with the same problem: We can upload, but no download…
]]> http://www.sysaid.com/Sysforums/posts/preList/126/1011.page http://www.sysaid.com/Sysforums/posts/preList/126/1011.page GMT
Please see description of the problem and workaround at http://www.ilient.com/Sysforums/posts/list/326.page#977

Please let us know if the workaround work for you.

]]> http://www.sysaid.com/Sysforums/posts/preList/126/1012.page http://www.sysaid.com/Sysforums/posts/preList/126/1012.page GMT I use inly PNG file with transparent background!]]> http://www.sysaid.com/Sysforums/posts/preList/126/1044.page http://www.sysaid.com/Sysforums/posts/preList/126/1044.page GMT ]]> http://www.sysaid.com/Sysforums/posts/preList/126/1045.page http://www.sysaid.com/Sysforums/posts/preList/126/1045.page GMT
]]> http://www.sysaid.com/Sysforums/posts/preList/126/1046.page http://www.sysaid.com/Sysforums/posts/preList/126/1046.page GMT So so far jonathan agrees with me and others in the poll do too.]]> http://www.sysaid.com/Sysforums/posts/preList/126/1047.page http://www.sysaid.com/Sysforums/posts/preList/126/1047.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/1048.page http://www.sysaid.com/Sysforums/posts/preList/126/1048.page GMT ]]> http://www.sysaid.com/Sysforums/posts/preList/126/1068.page http://www.sysaid.com/Sysforums/posts/preList/126/1068.page GMT Most applications tend to use the same icons which makes picking them up quicker for new users.
for example :-
The adobe icon meaning print - why not use just an icon of a printer?
The turned up list icon to create a new service request - why not just use a + icon symbolising adding a new request or the standard windows blank page icon?
The red circle with an X - why not the more commonly used waste paper basket symbol ?
the duplicate service request button - why not use the standard copy icon attached below ?
the spelling one is ok, except the tick goes the wrong way.
the design cog wheel for customizing settings is normally represented as a hammer and spanner in an x configuration (see attachment below) or a picture of a toolbox.
Although I see that Internet explorer 7 now uses a cog wheel to represent tools.

in the projects gantt chart the customise the order of the tasks icon looks too much like the design icon - so when it was first introduced as a feature I did not even spot it! just a picture of an up arrow above a down arrow would have been clearer.


or are there copyright reasons that the standard ones cannot be used.[/quote]

I couldn't agree with you more techguy, the Adobe icon was the most confusing though ]]> http://www.sysaid.com/Sysforums/posts/preList/126/1670.page http://www.sysaid.com/Sysforums/posts/preList/126/1670.page GMT
of course it does why not a picture of a printer]]> http://www.sysaid.com/Sysforums/posts/preList/126/1687.page http://www.sysaid.com/Sysforums/posts/preList/126/1687.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/2018.page http://www.sysaid.com/Sysforums/posts/preList/126/2018.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/2040.page http://www.sysaid.com/Sysforums/posts/preList/126/2040.page GMT
I am here and following this topic ..... :lol:

So I am getting the vibes that the Adobe icon is not that great for printing :shock:
You would prefer a printer in this case........

Let's hear some more suggestions.

I can tell you that the process of choosing an icon to represent a function or entity is done in 2 phases : concept and then design.
The design part is easy and professional teams manage it.
The concept is much harder and I am announcing now that[color=red][u][b] I will use this forum to get your ideas for the concept of future icons ![/b][/u][/color]

About the existing ones - I am all ears for your ideas :!:

:roll:
]]> http://www.sysaid.com/Sysforums/posts/preList/126/2141.page http://www.sysaid.com/Sysforums/posts/preList/126/2141.page GMT
*scribbles down ideas*]]> http://www.sysaid.com/Sysforums/posts/preList/126/2155.page http://www.sysaid.com/Sysforums/posts/preList/126/2155.page GMT
Like any other software it takes some getting used to, that is all. Although it would be nice for them to be more clear, I think 95% of people on the forum/using SysAid will be used to it by now. I agree it needs a change, but for those of us already using the software is it going to make that much of a difference?

M]]> http://www.sysaid.com/Sysforums/posts/preList/126/2734.page http://www.sysaid.com/Sysforums/posts/preList/126/2734.page GMT
We can get used to them but it would be better if the icons would be "natural".

If you can open a page and right away to know who is who it's the best option.
The "makeup" is a good thing but on before the "comfort".

Regarding the asset icons.
I would expect that a program for IT will have much more categories and icons .... by default.]]> http://www.sysaid.com/Sysforums/posts/preList/126/2737.page http://www.sysaid.com/Sysforums/posts/preList/126/2737.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/6212.page http://www.sysaid.com/Sysforums/posts/preList/126/6212.page GMT
anyway moving on.. For the most part, the icons have been a learning curve. Not that it was difficult by any means, just different. the adobe to print is a little out there. But for the most part, I'm getting the hang of it. If I was to make a request, i'm more if a text button kinda guy. So maybe a switch to turn either graphic buttons on or text ones.

that's my 2 cents. (probably worth about 1)

Exspes]]> http://www.sysaid.com/Sysforums/posts/preList/126/7184.page http://www.sysaid.com/Sysforums/posts/preList/126/7184.page GMT
This is something I frequently have to explain to new admins when they say "where do I find the asset database?"]]> http://www.sysaid.com/Sysforums/posts/preList/126/7457.page http://www.sysaid.com/Sysforums/posts/preList/126/7457.page GMT http://www.sysaid.com/Sysforums/posts/preList/126/7475.page http://www.sysaid.com/Sysforums/posts/preList/126/7475.page GMT
It probably is, I was just interested to find out why it got named system in the first place, and whether this unspecific title causes problems for other newcomers to sysaid.]]> http://www.sysaid.com/Sysforums/posts/preList/126/7476.page http://www.sysaid.com/Sysforums/posts/preList/126/7476.page GMT
This is something I frequently have to explain to new admins when they say "where do I find the asset database?"[/quote]

This was changed in release 6 !
We also introducing some new icons...

WOW - I hope all of you are excited about the new release as I am!]]> http://www.sysaid.com/Sysforums/posts/preList/126/7507.page http://www.sysaid.com/Sysforums/posts/preList/126/7507.page GMT http://www.ilient.com/Sysforums/posts/list/1584.page#7387]]> http://www.sysaid.com/Sysforums/posts/preList/126/7509.page http://www.sysaid.com/Sysforums/posts/preList/126/7509.page GMT