http://www.sysaid.com/Sysforums/posts/list/127.page JForum - http://www.jforum.net
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but the other way it does not do it

maybe there is a raison for that


hope to see it ]]> http://www.sysaid.com/Sysforums/posts/preList/4312/20896.page http://www.sysaid.com/Sysforums/posts/preList/4312/20896.page GMT
At the moment the Calendar works one way and only when you delete activity in SysAid Server Calendar it will delete from you Outlook calendar.

We have a feature request to do it both ways and we are considering to add it to our next version.

Hope this answer your questions.]]> http://www.sysaid.com/Sysforums/posts/preList/4312/20977.page http://www.sysaid.com/Sysforums/posts/preList/4312/20977.page GMT http://www.sysaid.com/Sysforums/posts/preList/4312/21756.page http://www.sysaid.com/Sysforums/posts/preList/4312/21756.page GMT http://www.sysaid.com/Sysforums/posts/preList/4312/21759.page http://www.sysaid.com/Sysforums/posts/preList/4312/21759.page GMT
Has this been answered?]]> http://www.sysaid.com/Sysforums/posts/preList/4312/24112.page http://www.sysaid.com/Sysforums/posts/preList/4312/24112.page GMT
The calendar module has been develop in order to assist the admins, that use the outlook on a daily base to be update with the service request that they are assign to.
According this logic, there is no need to save records on the outlook calendar from SysAid regard service request with status close.

If you do like SysAid to save the events on your personal calendar, feel free to create a new post and suggest it under the future request forum at: http://www.ilient.com/Sysforums/forums/show/101.page and we may consider implementing this capability in a future release.

Liran - ]]> http://www.sysaid.com/Sysforums/posts/preList/4312/24184.page http://www.sysaid.com/Sysforums/posts/preList/4312/24184.page GMT
At the moment the Calendar works one way and only when you delete activity in SysAid Server Calendar it will delete from you Outlook calendar.

We have a feature request to do it both ways and we are considering to add it to our next version.

Hope this answer your questions.[/quote]
I closed a ticket and it automatically deleted it from my SysAid calendar, however it still sits in my Outlook calendar. Any way this can automatically delete?]]> http://www.sysaid.com/Sysforums/posts/preList/4312/26588.page http://www.sysaid.com/Sysforums/posts/preList/4312/26588.page GMT
I think you'll find your request to be addressed in the next release of SysAid... :-)]]> http://www.sysaid.com/Sysforums/posts/preList/4312/26948.page http://www.sysaid.com/Sysforums/posts/preList/4312/26948.page GMT http://www.sysaid.com/Sysforums/posts/preList/4312/27051.page http://www.sysaid.com/Sysforums/posts/preList/4312/27051.page GMT
The SysAid Calendar currently supports sync in one direction: from your SysAid Calender to your Outlook calendar.

If you need assistance configuring the synchronization, please contact SysAid Support. They'll be very happy to help you make sure everything's working properly.]]> http://www.sysaid.com/Sysforums/posts/preList/4312/27060.page http://www.sysaid.com/Sysforums/posts/preList/4312/27060.page GMT http://www.sysaid.com/Sysforums/posts/preList/4312/37004.page http://www.sysaid.com/Sysforums/posts/preList/4312/37004.page GMT http://www.sysaid.com/Sysforums/posts/preList/4312/37229.page http://www.sysaid.com/Sysforums/posts/preList/4312/37229.page GMT This will allow creating multiple due dates related to an SR as well as integration with Project Tasks.

It would be nice if you could also create an event in your calendar and include a specific Admin (one or multiple) as 'Assign To' to automatically create the same event in the other Admin's calendar. Using the group event function does not work well for a business process flow. You would have to create a group for every combination of Admins. Then trying to find the right group would be even more cumbersome. A dropdown of Admins allowing multi-select would work like a charm.]]> http://www.sysaid.com/Sysforums/posts/preList/4312/38513.page http://www.sysaid.com/Sysforums/posts/preList/4312/38513.page GMT The Agenda view should have a setting that allows selecting which status values to include in the view. This allows viewing items that are scheduled as well as items that should have been completed but are still outstanding.]]> http://www.sysaid.com/Sysforums/posts/preList/4312/38514.page http://www.sysaid.com/Sysforums/posts/preList/4312/38514.page GMT