http://www.ilient.com/Sysforums/posts/list/110.page JForum - http://www.jforum.net
Thorsten]]> http://www.ilient.com/Sysforums/posts/preList/677/2876.page http://www.ilient.com/Sysforums/posts/preList/677/2876.page GMT
Can you please open a service request at helpdesk@ilient.com and include screenshots of the expression builder configurations you are using, So we can further investigate the issue.]]> http://www.ilient.com/Sysforums/posts/preList/677/2879.page http://www.ilient.com/Sysforums/posts/preList/677/2879.page GMT http://www.ilient.com/Sysforums/posts/list/626.page]]> http://www.ilient.com/Sysforums/posts/preList/677/2881.page http://www.ilient.com/Sysforums/posts/preList/677/2881.page GMT http://www.ilient.com/Sysforums/posts/preList/677/2882.page http://www.ilient.com/Sysforums/posts/preList/677/2882.page GMT This is a known issue in the current expression builder which will be fixed in a future version of SysAid.

Meanwhile, you can use the below workaround:
In the expression builder, instead of using the "add new line" button, simply use the "statement" drop down to add additional lines (by choosing "add" or "or" statement).

This will allow you to add additional expressions to the filters.

As soon as a fix will be released, you will be notified.

Best regards.
Haim]]> http://www.ilient.com/Sysforums/posts/preList/677/2902.page http://www.ilient.com/Sysforums/posts/preList/677/2902.page GMT ]]> http://www.ilient.com/Sysforums/posts/preList/677/6214.page http://www.ilient.com/Sysforums/posts/preList/677/6214.page GMT
Our R & D are currently working on a completely new expression builder that will include many new features and fix this and other issues the current one has.

It will probably be released in the version after version 6, but its not confirmed yet.

Haim]]> http://www.ilient.com/Sysforums/posts/preList/677/6233.page http://www.ilient.com/Sysforums/posts/preList/677/6233.page GMT http://www.ilient.com/Sysforums/posts/preList/677/6238.page http://www.ilient.com/Sysforums/posts/preList/677/6238.page GMT could the existing one not have a couple of the minor bugs fixed up a little bit to tide us over? it really is un-useable at times as it currently stands.

]]> http://www.ilient.com/Sysforums/posts/preList/677/6242.page http://www.ilient.com/Sysforums/posts/preList/677/6242.page GMT
the current expression builder is completely usable, and the known issues are relatively minor and this is why we prefer on focusing (since the amount of content in each version is limited based on the development time and resources we have) on issues that have the greater effect on the user's day to day experience.

However, it does not mean we ignore the current challenges we have with the expression builder, and this is why we are working on a new and improved one.

Haim]]> http://www.ilient.com/Sysforums/posts/preList/677/6243.page http://www.ilient.com/Sysforums/posts/preList/677/6243.page GMT
Patience will pay off. At least the expression builder does not influence the performance of SysAid nor that of your team.

Have Fun All!!!! ]]> http://www.ilient.com/Sysforums/posts/preList/677/12585.page http://www.ilient.com/Sysforums/posts/preList/677/12585.page GMT
Has this redesign been released yet?

Ciao
WeZ]]> http://www.ilient.com/Sysforums/posts/preList/677/22703.page http://www.ilient.com/Sysforums/posts/preList/677/22703.page GMT
Did you encountered with issues in the Expression Builder?

Please give us more information, This is a very old post.]]> http://www.ilient.com/Sysforums/posts/preList/677/22784.page http://www.ilient.com/Sysforums/posts/preList/677/22784.page GMT