http://www.sysaid.com/Sysforums/posts/list/57.page JForum - http://www.jforum.net
Am I just missing these things being available somewhere else, or does anybody else have the same grievance?]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34212.page http://www.sysaid.com/Sysforums/posts/preList/8322/34212.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34214.page http://www.sysaid.com/Sysforums/posts/preList/8322/34214.page GMT when I hear something I will post it here.

And yes it would be quite normal in my opinion to be able to get an e-mail or a post on the forums about all the updates.]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34216.page http://www.sysaid.com/Sysforums/posts/preList/8322/34216.page GMT
I do receive notice of production releases too...I'm not sure how I was put on that list; I guess I'm just saying it is possible]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34219.page http://www.sysaid.com/Sysforums/posts/preList/8322/34219.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34228.page http://www.sysaid.com/Sysforums/posts/preList/8322/34228.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34230.page http://www.sysaid.com/Sysforums/posts/preList/8322/34230.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34231.page http://www.sysaid.com/Sysforums/posts/preList/8322/34231.page GMT We’re sorry for the confusion everyone is having here. I want to clarify that the minor release has not been finalized yet, and everyone will be notified with more information within the next few days once the minor release is officially finalized.

The reason some of you have been upgraded already is because versions 8.5.06-8.5.08 have been gradually released in a selective manner so we could validate its quality. Because we don't run our beta process on minor releases and patches, we released these versions selectively to ensure everything is running smoothly.

Customers that complained about issues that were fixed in these releases were instructed to upgrade first. Also, any customer that upgraded recently received these releases as well.

As soon as 8.5.08 release is finalized, we will update you with information about the fixed issues and upgrade instructions.

Thanks for your patience!
Oded
]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34248.page http://www.sysaid.com/Sysforums/posts/preList/8322/34248.page GMT ]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34254.page http://www.sysaid.com/Sysforums/posts/preList/8322/34254.page GMT As soon as 8.5.08 release is finalized, we will update you with information about the fixed issues and upgrade instructions.

[/quote]

Interesting, since the update is available for download on the website for almost two weeks.
And I received this answer from sysaid support when I asked if I could get notified about all updates, even minor ones like 8.5.08

I quote:

[i]"We update all our clients when a new major release goes out (7.5x , 8.0x , 8.5x etc..) . On minor releases, we do not send a broadcast message with an update so there's no list i can add you to. The best you can do here is to check on our website / contact us once in a while.

Since this is a minor release, there's no new features in it.. only some bug fixes that we found since 8.5.05 and we think that a new build (version) is required here. Again, there's no release_notes that i can share with. The main fixes here was with the green pop up icon warning message that won't disappear and some performance improvements"[/i]
]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34300.page http://www.sysaid.com/Sysforums/posts/preList/8322/34300.page GMT
Yes, I understand it's not a major release and no new features have been released. However, there have been bugs fixed and it seems like 99% of the time, I'm being frustrated by those bugs. It would take very very very little work to setup a mailing list and send a one line email saying a new version has been release.

Come on ilient, it's the small things that make your customers happy. Step up to the plate here.]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34302.page http://www.sysaid.com/Sysforums/posts/preList/8322/34302.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34315.page http://www.sysaid.com/Sysforums/posts/preList/8322/34315.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34561.page http://www.sysaid.com/Sysforums/posts/preList/8322/34561.page GMT I think it is mixup of feedbacks and trying to please all... We got back then also contrary feedback from customers that they do not want to be notified on every minor and asked to reduce the number of emails when no new features are added. But I see your point and I think I also have the solution for it.
We recently started using new email system which we can try and better tune the likes and interests of emails sent your way. So for example, one may remove himself from certain updates and leave others.
We will work on this internally and keep you updated once ready.
Sounds OK?

On that topic - how about sharing your feedback on the notification you get inside the product (this green message)? Is that working for you? ]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34564.page http://www.sysaid.com/Sysforums/posts/preList/8322/34564.page GMT ]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34568.page http://www.sysaid.com/Sysforums/posts/preList/8322/34568.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34569.page http://www.sysaid.com/Sysforums/posts/preList/8322/34569.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34577.page http://www.sysaid.com/Sysforums/posts/preList/8322/34577.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/34635.page http://www.sysaid.com/Sysforums/posts/preList/8322/34635.page GMT
Release 8.5.08 was finalized last month already. You can download it from here: [url=http://www.sysaid.com/release-upgrades.htm#upgrade]http://www.sysaid.com/release-upgrades.htm#upgrade[/url].

And you can see the bug fixes here: [url=http://www.sysaid.com/bugs-fixed-8-5.htm#8508]http://www.sysaid.com/bugs-fixed-8-5.htm#8508[/url].

Best,
Dena

]]> http://www.sysaid.com/Sysforums/posts/preList/8322/34638.page http://www.sysaid.com/Sysforums/posts/preList/8322/34638.page GMT http://www.sysaid.com/Sysforums/posts/preList/8322/35040.page http://www.sysaid.com/Sysforums/posts/preList/8322/35040.page GMT