This screen allows you to manage your individual SLA measurements within SysAid.
If you have not already, please read our measurements overview to understand how this screen fits into the other components of SLA.
To create a new measurement, click the new icon . This will take you to the measurement edit screen.
To edit an existing measurement, click on that measurement (not on the checkbox). This will take you to the measurement edit screen.
To delete a measurement, click the checkbox next to the measure(s) you would like to delete and click delete . Click OK on the confirm deletion screen.
You can customize this page to your liking using the cogwheel .
You can export to Excel or to .pdf . If you select records, only the selected records will be exported. If no records are selected, all records will be exported.
You can print this screen using the print icon . You must first select the records to print. If you would like to print all records, click Toggle All and then print.