Download Help Desk Software

All You Need in One IT Help Desk Software

SysAid Help Desk download provides all the essential IT tools integrated into one Help Desk including: Asset Management, Remote Control, and more. Our Help Desk simplifies day-to-day IT activities by offering easy-to-use features for admins to manage tasks on one platform, from a single view.

Download SysAid's 30-day trial or free version to start managing tickets, monitoring assets, and offering your users self-service options.

  Help Desk    
Asset Management    
  Basic No. of Admins 2 3
  Basic No. of Assets 100 120
Additional Admins/Assets    
No. of End Users 100 Unlimited
  Remote Control Channels 1 1
Additional Remote Control Channels    
  My Desktop Channel    
  Additional Module Upgrades    
  System Integration Limited  
  Customization Options Limited  
  Support Options Community Support Full Support
  Download for WindowsDownload for Linux Get Free Trial


SysAid Free Edition Capabilities:

  • Supports only up to two administrators, 100 assets, and 100 end users
  • Limited customization options
  • Support from SysAid's online Community

Benefits of SysAid Free Edition

  • Automates handling of service calls to reduce response time
  • Asset Management to get a detailed asset inventory of software and hardware configurations
  • Remote control of your assets via a secure web connection
  • Allows IT admins to communicate with end users via integrated Live Chat and Self-Service Portal