Q: Can I try SysAid before I buy it?

A: Yes! Simply get a free trial and you’ll have instant access to all of SysAid’s features for 30 days absolutely free. We don’t require a credit card or any commitment. If you decide to purchase SysAid, you can keep all data from your trial!

Q. Does SysAid have a lifetime license or just an annual subscription?

A: SysAid is offered as both. You can buy a lifetime license of SysAid, or opt for an annual subscription that includes full support and software updates.

Q. What are all the differences between SysAid editions?

A: Please see our comparison matrix for a complete explanation and list of the differences between editions.

Q. Is it easy to add administrators/assets/modules?

A: Adding administrators, assets, and modules is as simple as adding a new license key, and you can do so at any time.

Q. Can I change plans/platforms at anytime?

A: Of course! You can upgrade or downgrade editions at any time. The change will take effect immediately, and you will be credited an amount equal to the current month's remaining charge.

Q: What are the delivery platforms for SysAid?

A: There are two delivery platforms available for SysAid:
In-House: You install SysAid on your own server.
Cloud: SysAid is installed on our server and you access it over the Internet (SaaS).

Q: I have more questions. Where can I find answers?

A: Feel free to email us at sales@sysaid.com.