SysAid Fully Compatible with Windows 8: New IT Benchmark Measurement to Track Global Migration to Windows 8
- Published on 23 October 2012
- Pitch Engine
SysAid's ITIL-certified help desk and asset management platform is fully compatible with Microsoft’s Windows 8 operating system. The SysAid client agent, which allows the submission of service requests by end users, is also Windows 8-compatible.
SysAid Integrates MDM into IT Service Management Platform
- Published on 16 October 2012
- MSPmentor
SysAid's most recent IT service management platform comes with a completely integrated mobile device management (MDM) module. How can you benefit from the company’s latest ITIL-certified software? Here are the details.
SysAid Conquers Final Frontier Of Asset Management With Integrated Mobile Device Management Capabilities
- Published on 15 October 2012
- Field Technologies
SysAid 9 is the latest and most versatile release of the Company’s ITIL-certified software to date. The new version is headlined by a Mobile Device Management (MDM) module that is completely integrated with SysAid’s IT Service Management platform.
25 Best Small Business Apps for 2012: SysAid
- Published on 14 October 2012
- PC Magazine
PC Magazine picked 25 small business apps for 2012, all of which enhance your business success. Among these top 25 is SysAid. At less than $5 per user, per month, SysAid Help Desk Software provides a web-based help desk and asset management for any IT department.
Integrating MDM into IT Service Management Is Key to Operational Efficiency in a Mobile World
- Published on 19 September 2012
- CIO
With the popularity of the bring-your-own-device movement, IT teams are turning to mobile device management (MDM) software to manage mobile policy, inventory and security. However, many MDM tools are stand-alone and do not easily integrate into the IT service management (ITSM) strategy, a disconnect that commonly results in inefficiencies and misunderstandings. For this reason, many enterprises are turning to integrated solutions.
Integrating MDM into IT Service Management Is Key to Operational Efficiency in a Mobile World
- Published on 19 September 2012
- ARN net
With the popularity of the bring-your-own-device movement, IT teams are turning to mobile device management (MDM) software to manage mobile policy, inventory and security. However, many MDM tools are stand-alone and do not easily integrate into the IT service management (ITSM) strategy, a disconnect that commonly results in inefficiencies and misunderstandings. For this reason, many enterprises are turning to integrated solutions.
Integrating MDM into IT Service Management Is Key to Operational Efficiency in a Mobile World
- Published on 19 September 2012
- TechWorld
With the popularity of the bring-your-own-device movement, IT teams are turning to mobile device management (MDM) software to manage mobile policy, inventory and security. However, many MDM tools are stand-alone and do not easily integrate into the IT service management (ITSM) strategy, a disconnect that commonly results in inefficiencies and misunderstandings. For this reason, many enterprises are turning to integrated solutions.
Swissport Chooses SysAid to Supply its ITSM Solution for US Operations
- Published on 10 August 2012
- ATW - Air Transport World
Swissport, a provider of ground services to the aviation sector, has chosen SysAid to deploy its IT Service Management (ITSM) helpdesk software. The ITSM platform allows IT administrators to manage and maintain their help desks from the office or remotely.
On the Radar: SysAid 9.0
- Published on 01 August 2012
- OVUM
Ovum identifies that SysAid 9.0 solution’s key differentiators are in how it provides strong community capabilities and a rich set of mobile device features out of the box: "strong community and mobile features help improve service desk productivity...SysAid leverages social IT through its innovative IT benchmark community feature."
SysAid Technologies Appoints a New CEO
- Published on 01 August 2012
- SC Magazine
Company news: SysAid Technologies, has appointed Saar Bitner as CEO.
Swissport Selects SysAid for U.S. IT
- Published on 01 August 2012
- American Shipper
Swissport, a provider of ground services to the aviation sector, has chosen SysAid to deploy its IT Service Management (ITSM) helpdesk software to run Swissport’s IT operations in the United States.
Johns Hopkins University Selects SysAid to Manage IT Help Desks and Asset Inventories
- Published on 19 July 2012
- eSchool News
Units within Johns Hopkins University’s Krieger School of Arts and Sciences will use the SysAid Education Edition to organize and automate internal procedures for receiving, processing and archiving IT help desk requests, as well as for asset management."
Behind-the Scenes Look at R&D IT
- Published on 13 July 2012
- Techworld Australia
From the development of new product features to software rollout, Oded Moshe, VP of Products & IT at SysAid, a global IT Service Management (ITSM) company, provides a snapshot of the complexities behind the R&D processes.
Making the IT Service Desk a More Social Place
- Published on 03 June 2012
- enterpriseAPPStoday
Stephen Mann, Forrester Research analyst, mentioned SysAid as a company that offers "a joined-up approach to social and community."
Managed Services: Brazil Is Next Big Market
- Published on 30 May 2012
- MSPmentor
So where is the next big managed services land grab? I suspect the answer is South America — or more precisely, Brazil. Here’s why.
SysAid - 100K
- Published on 03 March 2012
- Visual Loop
Visual Loop features SysAid's Infographic - 100K and Growing.
Products of the week 2.27.12
- Published on 27 February 2012
- Network World
SysAid IT 8.5 is included in Network World's roundup of intriguing new products for the week of February 27, 2012.
How BYOD is Reinventing the Help Desk and Customer Service
- Published on 25 February 2012
- Help Desk Guides
An interview with Saar Bitner, Executive Vice President, Strategy and Marketing with SysAid
The speed of change continues to increase at a pace that's tough to predict. Companies continue to face competition from sources that would have been difficult to identify 10 years ago.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 17 February 2012
- MSP Radar
MSP Radar, which covers Managed Services News, included MSP Mentor's coverage of SysAid 8.5
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- eChannelNEWS
A daily electronic magazine for the computer reseller channel, E-Channel News is also a delivery vehicle for our vendor announcements, and it featured MSP Mentor's coverage of SysAid 8.5.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- theTECHblog
An RSS mashup of today's most interesting technical blogs, refers to MSP Mentor's coverage of SysAid 8.5.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- MSPmentor
SysAid Technologies, the IT Service Management (ITSM) and Customer Service Support (CSS) software provider, has released SysAid It 8.5. The IT help desk platform has enhancements that cover mobility, functionality, end-user satisfaction and the user Interface (UI). Here’s the breakdown on the four categories of improvement.
SysAid Launches Version 8.5 of SysAid IT
- Published on 15 February 2012
- TMCnet
SysAidTechnologies, a Tel-Aviv Israel-based provider of IT Service Management (ITSM) and Customer Support Service (CSS (News - Alert)) software, has just announced version 8.5 of its help desk software.
The Latest SysAid IT Release Is Announced
- Published on 14 February 2012
- ChannelPro-SMB
IT service management software developer SysAid Technologies has launched the latest iteration of its mobile-enabled IT help desk platform, SysAid IT.
Expanded SysAid Executive Team Pushes IT Service Management
- Published on 24 January 2012
- MSPmentor
SysAid Technologies, which develops IT service management (ITSM) and customer service support software, has added two new executives as part of its plan to expand its international presence.
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