SysAid - 100K
- Published on 03 March 2012
- Visual Loop
Visual Loop features SysAid's Infographic - 100K and Growing.
Products of the week 2.27.12
- Published on 27 February 2012
- Network World
SysAid IT 8.5 is included in Network World's roundup of intriguing new products for the week of February 27, 2012.
How BYOD is Reinventing the Help Desk and Customer Service
- Published on 25 February 2012
- Help Desk Guides
An interview with Saar Bitner, Executive Vice President, Strategy and Marketing with SysAid
The speed of change continues to increase at a pace that's tough to predict. Companies continue to face competition from sources that would have been difficult to identify 10 years ago.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 17 February 2012
- MSP Radar
MSP Radar, which covers Managed Services News, included MSP Mentor's coverage of SysAid 8.5
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- eChannelNEWS
A daily electronic magazine for the computer reseller channel, E-Channel News is also a delivery vehicle for our vendor announcements, and it featured MSP Mentor's coverage of SysAid 8.5.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- theTECHblog
An RSS mashup of today's most interesting technical blogs, refers to MSP Mentor's coverage of SysAid 8.5.
SysAid IT 8.5: More Mobility, Functionality for IT Admins
- Published on 16 February 2012
- MSPmentor
SysAid Technologies, the IT Service Management (ITSM) and Customer Service Support (CSS) software provider, has released SysAid It 8.5. The IT help desk platform has enhancements that cover mobility, functionality, end-user satisfaction and the user Interface (UI). Here’s the breakdown on the four categories of improvement.
SysAid Launches Version 8.5 of SysAid IT
- Published on 15 February 2012
- TMCnet
SysAidTechnologies, a Tel-Aviv Israel-based provider of IT Service Management (ITSM) and Customer Support Service (CSS (News - Alert)) software, has just announced version 8.5 of its help desk software.
The Latest SysAid IT Release Is Announced
- Published on 14 February 2012
- ChannelPro-SMB
IT service management software developer SysAid Technologies has launched the latest iteration of its mobile-enabled IT help desk platform, SysAid IT.
Expanded SysAid Executive Team Pushes IT Service Management
- Published on 24 January 2012
- MSPmentor
SysAid Technologies, which develops IT service management (ITSM) and customer service support software, has added two new executives as part of its plan to expand its international presence.
25 Best Small Business Apps for 2012
- Published on 20 January 2012
- PC Magazine
PC Magazine picked 25 small business apps for 2012, all of which enhance your business and your business success. Among these top 25 is SysAid IT!
Using Reminders and Recurring Tasks Within SysAid
- Published on 19 January 2012
- Home Business Center
"Real-life" example of how using notifications directly from within SysAid will help you tremendously!
SysAid to IT Pros: Evaluate IT Systems Over the Holidays
- Published on 14 December 2011
- MSPmentor
SysAid Technologies, an IT service management software and help desk solution provider, has a message for IT staff looking forward to taking a few days off during the holidays: Not so fast. According to the software provider, there is no more ideal time for IT administrators to evaluate company IT systems than during the holiday season when most employees are out of the office and usually not logging-in to company networks via mobile devices to work remotely.
HIV NGO gets iPad boost
- Published on 06 December 2011
- ITWeb
Local HIV/Aids non-government organisation (NGO), mothers2mothers (m2m) has been awarded iPad 2 tablets in SysAid Technologies' global Sweepstakes competition.
10 Hot Emerging Vendors For November 2011
- Published on 28 November 2011
- CRN
The Lowdown: SysAid got its start in 2002 and has grown into a global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software.
SysAid’s IT Help Desk Software Selected by the National Institute of Mental Health (NIMH)
- Published on 08 November 2011
- TMCNet
The NIMH, a division of the National Institutes of Health, is the largest scientific organization in the world dedicated to research focused on the understanding, treatment, and prevention of mental disorders and the promotion of mental health. The organization's IT department will use SysAid IT to organize and automate its processes for receiving, processing, and archiving help desk requests, as well as for asset management.
SysAid IT Pro Help Desk Software by SysAid Technologies
- Published on 01 November 2011
- FindtheBest
FindTheBest presents the facts about SysAid IT Pro.
Help for the Help Desk
- Published on 01 November 2011
- Bank Technology News
Using only email to manage troubleshooting for the 380 workstations, 180 end users and 55 servers at Royal Bank America in Narberth, Pa., had become untenable for the bank's two-person information technology administrative staff.
SysAid Pro Edition Review
- Published on 21 October 2011
- CompareHelpdesk.com
SysAid Pro Edition is ideal for organizations of any size. It has the tools to help you automate and streamline your IT help desk processes, while simplifying your everyday tasks. Easy to use and feature-rich, SysAid Pro Edition delivers the functionality to help you manage your assets, monitor your systems, and efficiently handle service requests.
SysAid Enterprise Edition Review
- Published on 21 October 2011
- CompareHelpdesk.com
A cost-effective service desk management solution, SysAid Enterprise Edition is built to meet the needs of a broad range of organizations. The solution is ideal for companies with multiple sites or units, comprehensive business structures, and complex IT challenges. Feature-rich and built with industry best practices, yet also customizable and scalable, SysAid Enterprise Edition can help organizations meet all their IT demands.
Benchmarking The IT Service Desk – Where Do You Stand?
- Published on 18 August 2011
- Forrester Blogs
A "bonus" blog today (and hence it is quickly constructed) and the subject area will need to be returned to at a later date. The reason for the bonus blog is that I am a little bit excited.
SysAid, a provider of IT help desk and customer service software solutions, has provided me with a subset of the service desk benchmarking information captured through its customers' use of its software (on an opt-in basis, of course).
Five Free (Or Almost Free) Technical Support Tools
- Published on 29 July 2011
- Tech2Date
You've got a great product or service. Congratulations! Now, how good is your customer and technical support?
You may not think it’s worth it, or spend much time thinking about it, but good support can save you money, keep your customers happy, and even avoid a public relations disaster. The good news is you can do it without spending a fortune.
Happy SysAdmin Day. Are you feeling thankful?
- Published on 29 July 2011
- PC Advisor
SysAid created a music video parody of Cee Lo Green's "Forget You" to salute IT administrators.
Happy SysAdmin Day. Are you feeling thankful?
- Published on 29 July 2011
- ComputerWorld New Zealand
SysAid created a music video parody of Cee Lo Green's "Forget You" to salute IT administrators.
Happy SysAdmin Day. Are you feeling thankful?
- Published on 29 July 2011
- Computer Dealer News
SysAid created a music video parody of Cee Lo Green's "Forget You" to salute IT administrators.
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