Improve End-User Productivity with the All-New Groundbreaking My Desktop Module

Easy to Configure, Simple and Safe to Use

Offer your end users the ability to quickly and easily access their desktops from anywhere—in the office, from home, and on the go! Learn more about how My Desktop works, connection options, and common technical questions.

No Need for Additional 3rd Party Solutions

SysAid's My Desktop module is an internal solution completely integrated with the rest of SysAid, using the same server and clients that are used in the SysAid IT software. My Desktop provides your end users with secure remote access to their desktops from any device with an Internet or Intranet connection, including from all mobile devices.

Get 1 Free Channel – Grow as You Go

Receive one free channel with SysAid Pro and Enterprise editions, and then you have the option to add more channels to suit your organization's specific needs.

Beneficial to Everyone: End Users, Admins, and Company Execs Alike

For End Users:

• Simple access to their desktop computers from anywhere at any time offers a peace of mind that they don't have to be in front of their desk at all times!
• No need for special installs
• No need for setting or preference changes
• No need for any technical knowledge
• Available from any HTML 5-compatible browser

For IT Admins:

• No more struggling with complex solutions such as VPN, Citrix
• Fully integrated within a recognized and reliable environment (i.e. within SysAid IT)
• Flexible options for implementation (e.g. in the End-User Portal, internal Intranet site)
• Fully controlled and auditable: IT manager controls which users can access which assets, and all actions are fully logged

For Company Execs:

• Improve efficiency with better utilization of workers time, when they are away from their desks
• Simple, cost-effective, scalable (pay as you grow) solution
• Easy access from inside and outside the office to any workstation connected to SysAid, via PCs, laptops, mobile phones, and tablets

Connections Are 100% Safe, Secure, and Fully Auditable

My Desktop uses the most advanced encryption capabilities to ensure complete security of all data. Be assured that all your end users accessing their desktops from a home computer, or a mobile device, or even on a public network, will be handled safely and securely. Every My Desktop activity is registered in a log, giving you full exposure and the ability to audit its usage.

My Desktop is firewall-friendly so it works seamlessly with your existing firewall system, and does not require any special configurations.

One-Click Configuration with Auto-Match

With an auto-matching feature built in to My Desktop, it takes just a click of a button to match users to their assets. Auto-Match uses a smart algorithm to match users to the computers they use most. It's a huge time-saver, and of course you can manually edit the matching at any point in time.