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Offer your end users the ability to quickly and easily access their desktops from anywhere—in the office, from home, and on the go! Learn more about how My Desktop works, connection options, and common technical questions.
SysAid's My Desktop module is an internal solution completely integrated with the rest of SysAid, using the same server and clients that are used in the SysAid IT software. My Desktop provides your end users with secure remote access to their desktops from any device with an Internet or Intranet connection, including from all mobile devices.
Receive one free channel with SysAid Pro and Enterprise editions, and then you have the option to add more channels to suit your organization's specific needs.
My Desktop uses the most advanced encryption capabilities to ensure complete security of all data. Be assured that all your end users accessing their desktops from a home computer, or a mobile device, or even on a public network, will be handled safely and securely. Every My Desktop activity is registered in a log, giving you full exposure and the ability to audit its usage.
My Desktop is firewall-friendly so it works seamlessly with your existing firewall system, and does not require any special configurations.
With an auto-matching feature built in to My Desktop, it takes just a click of a button to match users to their assets. Auto-Match uses a smart algorithm to match users to the computers they use most. It's a huge time-saver, and of course you can manually edit the matching at any point in time.