VP Products & IT
With 15 years of experience in various Product and IT Management positions, Oded joined SysAid Technologies in 2008, and has continued to pave the way for the future of SysAid products.
Pioneering the SysAid Roadmap, Oded is responsible for SysAid's overall product strategy, feature enhancements, and the future direction of new SysAid modules. Among his duties, Oded manages relationships with OEM and technical partners around the world, and is the technical point of contact for all SysAid feature requests. Co-leading the design phases for new SysAid releases, he researches new technological innovations and integration methods, and reinforces the accessibility, simplicity, and spread of ITIL best practices throughout the SysAid product line. More recently, Oded has also taken over responsibility for the company’s internal IT and cloud services environments, and of course uses SysAid IT with its built-in ITIL processes to handle the company’s IT needs.
Prior to joining SysAid Technologies, Oded worked as the IT Manager at Eden Springs (Europe), where he led the implementation of IT strategy and systems, and the standardization of IT management processes in 18 new European markets.
Oded holds a BA from The College of Management Academic Studies in Israel, specializing in Information Technology. He gained CIO certification in 2005, is an ITSMF member, and regularly participates in ITIL forums around the world.