Experience SysAid Here for Yourself!
Click on any link below to access a fully-functioning installation of SysAid. See it for yourself right here, right now, on our servers! These links allow you to fully visualize and experience how SysAid will be displayed on your computer. It will help you understand all the various options offered by each module, and show you firsthand how SysAid is incredibly simple.
Experience SysAid as an Administrator
Administrators are core technicians and managers who respond to service requests, control the network inventory, and manage projects.
Service Request List
Look directly at SysAid’s Service Desk page and view a list of all service requests.
Knowledge Base
Access an actual Knowledge Base and see how clearly it lays out the compilation of issues and solutions.
Asset Management
View a list of your hardware, software, and network assets as they are arranged and organized by SysAid Asset Management.
Detailed Asset Information
This information tab records the hardware, software, licensing, and service history details of every asset—changes are automatically updated!
Reports
Create and view detailed reports to analyze the performance of your system and IT department.
IT Benchmark
Evaluate the performance of your IT department by month and by year. Compare your statistics with thousands of other IT departments.
SysAid Chat
See SysAid Chat and how it displays in a conversation the service history and personal details of end users, with an option to create new service requests.
SysAid Calendar
Here, a layout of SysAid’s calendar where IT dates and deadlines are automatically added to one centralized place.
Problem Management
View a problem template with a workflow to identify, analyze, and take actions to solve a problem and prevent incident recurrences.
SysAid ITIL Change Management
See a change where you can coordinate, control, and implement change activities with a chain-of-approval process.
The SysAid CMDB Model
Get a graphical view of the relationships between the configuration items in your network.
SLA/SLM
Create Service Level Agreements on the service you're expected to provide. Evaluate your performance with a graphical manager dashboard.
Project Lists
See a list of projects and tasks that track and evaluate work progress, review records of activity history, and locate relevant documentation.
Monitoring Lists
Monitor workstations, servers, and other assets for memory usage, hard disk usage, OS services and processes, network services, and software and hardware updates. Check out a sample Graph of CPU Monitoring
Software Product & License Management
Automatically track software product licenses to manage product installations and detect any license agreement violations.
Business Impact Configurations
Instantly visualize the relationship between CMDB items. Before making any changes, evaluate how this will affect other aspects of your organization.
Experience SysAid as an End User
With the intuitive End-User Portal, end users can submit service requests to report their technical issues, track their service history, and find solutions to common questions in the Knowledge Base.
Experience SysAid as a Manager
In an intuitive management dashboard, SysAid gives you a real-time, at-a-glance overview of your IT performance. Instantly evaluate your IT department's state of affairs with charts and graphs, and stay informed at all times with a wide variety of built-in and customizable reports.
Enter the Manager IT Dashboard
SysAid on Your Mobile
Manage your help desk and assets when you're on the go! SysAid Help Desk App is a mobile application for your iPhone, BlackBerry, Android, and Windows Phone 7 that enables you to respond to service requests and manage your service requests even when you're away from your desk. Give SysAid a try on your mobile device - all you need is an Internet connection.
MOBILE APP's
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