> Press Releases

SysAid Founder Israel Lifshitz Predicts 80% of New Customers will Adopt Cloud Platform by End of 2013

With More than 1,000 Cloud Customers, SysAid Already One of Leading ITSM Cloud Providers in the World

SITS 2013, Earls Court, London, UK – April 23, 2013 – SysAid Technologies Ltd. (www.sysaid.com), a leading global provider of IT Service Management (ITSM) software solutions, announced today that Founder and Chairman, Israel Lifshitz, has predicted an 80% cloud adoption rate among new customers by the end of 2013. The prediction is based largely on current cloud adoption statistics, as well as the growing appeal of the benefits of cloud solutions, including significant cost savings and faster deployment timelines.

> Read more

Restaurant Brands Ltd. Selects SysAid to Serve Up Its IT Service Management Operations

180 Pizza Hut, KFC, Starbucks and Carl’s Jr. Franchises in New Zealand to use SysAid

Tel Aviv, Israel – April 4, 2013 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today that Restaurant Brands Limited, a corporate franchisee managing the New Zealand branches of KFC, Pizza Hut, Starbucks Coffee and Carl's Jr., has selected SysAid 9.0, a fully-integrated ITSM solution, to manage its internal IT operations.

> Read more

Palace Entertainment Makes a Splash with SysAid

IT Service Management and Mobile Device Management to be Rolled Out Nationwide for Largest Water Parks Operator in U.S.

Tel Aviv, Israel – March 13, 2013 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today that Palace Entertainment, the largest operator of water parks and family entertainment centers in the United States, has selected SysAid’s fully-integrated ITSM solution, SysAid 9.0.

> Read more

SysAid Announces New Executive Appointments

Former VP Customer Relations, Sarah Lahav Tapped as New CEO, Underscoring SysAid's Commitment to its Customers

Tel Aviv, Israel – February 27, 2013 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today the appointment of Sarah Lahav as Chief Executive Officer, as well as Hanan Baranes as the Company’s new Vice President of Professional Services.

> Read more

SysAid Now Boasts Tens of Millions of Users, As Company Looks Ahead to 2013

Company Predicts Dramatic Shift to Cloud in 2013

Tel Aviv, Israel – January 15, 2013 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today its 2012 year-end achievements, including the addition of 1,400 new paying customers around the world.

> Read more

Realty ONE Group Selects SysAid Software for IT Operations

Realty ONE Group Selects SysAid Software for IT Operations

Inc. 500 Company To Use SysAid for Remote Help Desk Support Remote Help Desk Support

Tel Aviv, Israel – December 19, 2012 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), software solutions, announced today that Realty ONE Group, a full-service residential real estate brokerage named to the Inc. 500 list of the fastest-growing private companies in America, has selected SysAid 9.0 integrated ITSM software.

> Read more

SysAid Enters First Japan Strategic Reseller Partnership with ESECTOR

SysAid Enters First Japan Strategic Reseller Partnership with ESECTOR

Tel Aviv, Israel – November 13, 2012 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), announced today that it has signed its first Japan reseller agreement with leading IT solution provider ESECTOR, Ltd., to license SysAid’s ITSM solutions in Japan as well as provide regional customer support.

> Read more

SysAid Fully Compatible with Windows 8

SysAid Fully Compatible with Windows 8

Tel Aviv, Israel – October 23, 2012 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), announced today that the Company's ITIL-certified help desk and asset management platform is fully compatible with Microsoft's Windows 8 operating system. The SysAid client agent, which allows the submission of service requests by end users, is also Windows 8-compatible.

> Read more

SysAid Conquers Final Frontier Of Asset Management With Integrated Mobile Device Management Capabilities

SysAid Conquers Final Frontier Of Asset Management With Integrated Mobile Device Management Capabilities

Tel Aviv, Israel – October 15, 2012 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), announced recently the launch of SysAid 9.0, the latest and most versatile release of the Company’s ITIL-certified software to date. The new version is headlined by a Mobile Device Management (MDM) module that is completely integrated with SysAid’s IT Service Management platform.

> Read more

Schweppes Zimbabwe Selects SysAid’s IT Service Management Software

Schweppes Zimbabwe Selects SysAid’s IT Service Management Software

Tel Aviv, Israel – October 23, 2012 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM), announced today that iconic soft drink brand Schweppes Zimbabwe Ltd. has selected the Company’s ITSM solution.

> Read more