2010: The Year SysAid Brought The HelpDesk to The Mobile World
- Published on 13 December 2010
Leading ITSM and CSS Player Introduced Complete Line of IT Helpdesk Mobile Apps; Also Provided Industry Benchmark Data to Help Guide IT Administrators
Tel Aviv, Israel – December 13, 2010 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, today announced 2010 year-end achievements, including that it became the first ITSM Company to launch a full line of IT Help desk mobile applications for iPhone, Blackberry and Android. Additionally, SysAid will also be introducing a mobile IT Help desk application for Windows Phone 7 in early 2011.
SysAid Technologies Unveils Live Chat Solution for Real-Time Internet Customer Support
- Published on 01 December 2010
New Solution Enables Businesses to Easily Integrate Chat Capabilities Directly into Their Websites to Enhance Customer Interaction and Boost Satisfaction
Tel Aviv, Israel –December 1, 2010- SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of ITSM (IT Service Management) and Customer Service Support (CSS) software, launched today its new Live Chat Solution. The new offering, which may be instantly integrated into existing company websites, allows online visitors to communicate with business representatives in real-time and is designed to help improve customer service quality.
SysAid Launches SysAid IT 7.5, the Latest Release of its Intuitive and Simple Help Desk Software
- Published on 10 November 2010
SysAid IT 7.5 is the First IT Management Solution to Offer a Full Mobile Platform for IT Professionals to Monitor and Manage Helpdesk Requests and IT Assets on the Go
Tel Aviv, Israel – November 10, 2010 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, launched today the latest release of its help desk software, SysAid IT 7.5. The new solution is the Company’s official release that supports all leading mobile technology platforms and offers IT helpdesk and asset management applications for iPhone, BlackBerry and Android.
SysAid Launches Version 2.5 of Customer Service Support (CSS) Software With 80 Enhancements
- Published on 04 October 2010
SysAid Introduces Key Features, Including New SLA/SLM Module to Help Customer Service Departments Measure and Improve Service Delivery
AIRPORT CITY, Israel – October 4, 2010 – SysAid Technologies Ltd., a leading global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software, publicly launched today the newest version of its Customer Service Support software, CSS 2.5, featuring a new SLA/SLM module, a fully integrated task calendar, a customizable report-building wizard, and additional tools to better manage the service desk.
With Launch of Android IT Help desk App, SysAid Becomes World's First IT Service Management Company with Solutions For All Leading Mobile Technology Platforms
- Published on 21 September 2010
New Product Joins Blackberry and iPhone Applications, Allowing IT Management Maximum Flexibility and Efficiency
Tel Aviv, Israel – September 21, 2010- SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of ITSM (IT Service Management) and Customer Service Support (CSS) software, launched today its new Android IT Help desk Application. The free application, available for download in the Android Market, will enable IT professionals to more easily monitor and manage help desk requests and IT assets in real time.
SysAid Technologies Launches BlackBerry Mobile IT Management Solution App, Becoming World's First IT Service Management Company with Applications for BlackBerry and iPhone
- Published on 10 August 2010
New App for Blackberry Will Be Shortly Followed by Android Launch Later This Year
Tel Aviv, Israel – August 10, 2010 – SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of ITSM (IT Service Management) and Customer Service Support (CSS) software, launched today its new BlackBerry IT Helpdesk Application. The free application, available for download on Blackberry App World, will enable IT professionals to more easily monitor and manage helpdesk requests and IT assets in real time.
SysAid Technologies Expands Overseas with Opening of Australian Subsidiary
- Published on 14 June 2010
Strategic Expansion Allows for Increased Customer Interaction with Locals and Positions SysAid as Leading IT & CSS Software Provider in Region
Tel Aviv, Israel- June 14, 2010- SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of IT Service Management Software (ITSM) and Customer Service Support (CSS) software, announced today that it has opened a new office in Sydney, Australia. The subsidiary will be called SysAid Australia and its opening marks the first overseas office outside of the Company’s Israel headquarters.
SysAid Launches iPhone Application for Mobile IT Management, Enabling IT Professional to Manage Service Requests Anytime, Anywhere
- Published on 08 June 2010
New App to be followed by Versions for Blackberry and Android by the End of 2010
Tel Aviv, Israel - June 8, 2010 - SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of help desk software solutions and Customer Service Support (CSS) software, launched today its new iPhone Help Desk Application, SysAid IT Mobile. The application allows IT professionals to easily manage all help desk services on the go.
SysAid Launches New 7.0 Version of SysAid IT Help Desk Software
- Published on 24 May 2010
SysAid Introduces More than 130 Software Enhancements, Including a Novel SLA/SLM Module Designed to Help IT Departments Measure and Improve Overall Service Delivery to End-Users
Tel Aviv, Israel - May 24, 2010 - SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of help desk software solutions and Customer Service Support (CSS) software, launched today its latest version of help desk software, SysAid IT 7.0, featuring a new SLA/SLM module, a fully integrated SysAid task calendar and 130 new capabilities to help IT professionals better manage their IT infrastructure and provide improved service.
SysAid to Host Its First Ever Technology Conference at MGM Grand Las Vegas in April
- Published on 26 January 2010
First Ever SysAid Users Event to Feature Keynote Addresses By Leading Industry Experts and the Unveiling of SysAid's Next Software Release, SysAid IT 7.0
Tel Aviv, Israel - January 26, 2010 - SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of help desk software solutions and Customer Service Support (CSS) software, announced today that it will be hosting its first ever SysAid Technology Conference (http://sysaidconf.com/) from April 28-30, 2010 at the MGM Grand Hotel in Las Vegas, NV.
MOBILE APP's
CONNECT WITH US
© All rights reserved by SysAid Technologies Ltd. 2002-2013 | PRIVACY POLICY | 