Welcome to SysAid 8.0!
SysAid 8.0 is specially designed to improve your day-to-day experience in running your IT department. We've taken the modules and functionalities you already use on a day-to-day basis to the next level: faster performance, better usability, expanded and improved mobile options, more self-service resources for your end users, and tighter control over your assets.
IT's better than ever with SysAid 8.0!
SysAid Mobile App With Even More Options
Manage your Help Desk on the go!
- This extremely innovative module designed by SysAid lends a new meaning to mobile IT by giving you full control from your mobile device
- Perform a remote control session anytime, anywhere working from any mobile device supporting HTML5 (including iPhone, BlackBerry, Android, iPad, Xoom, and others)
- Receive immediate notifications about your tickets directly to your iPhone with Push Notifications
Improved and Intuitive User Experience
UI enhancements deliver even more ways to simplify your day-to-day tasks!
- Internal improvements to deliver up to 35% faster performance
- Upgraded, new UI for service requests and asset lists
- Sort and filter data in the Help Desk and Asset Lists with new drop-down options
- Adjust column widths in tables with simple dragging of mouse
- Access to rich-text editor for sending messages from within SysAid
- View rich-text emails that are attached to service requests
Password Services Module
Significantly decrease support calls and costly resources!
- Provide end users ability to self-reset their passwords and self-unlock their accounts, via intuitive wizards
- Customize security questions for end users
- Compliant with LDAP password policy
Remote Control Module
Our redesigned module has improved with a robust backend that provides advanced accessibility and security, even from your mobile!
- Remotely share screens with your end users from within any browser window that supports HTML5, including all leading smartphones and tablets; zero configurations needed
- Use firewall-friendly SysAid RCG (Remote Control Gateway) to remote control, or choose to connect via peer-to-peer method
- Manage remote control sessions encrypted with SSL to ensure security
- Full control and audit of remote control sessions for advanced accessibility
- Performance improvements help speed up establishment of the remote control session!
MOBILE APP's
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