Learn What SysAid is All About in 3 Minutes!

The SysAid Introduction video gives you an overview of how SysAid works. Meet Joe the IT Guy, SysAid’s animated hero, and learn all about SysAid’s different help desk functionalities. See how SysAid works from the perspective of both an IT administrator and end-user.

This video shows you how you can:

• Submit a service request
• Diagnose a problem using the Knowledge Base
• Fix technical issues from afar with the remote control
• Use email integration
• Set escalation rules for different scenarios

IT's that simple!