Approving Changes on the GO!

 
Author
Message
Elite SysAider
192
 
Hi,

We are implementing change management. Is it possible to send an email with a button that the user clicks to approve a change or is there a mobile app that allows changes to be approved quickly when people are travelling?

What are other people doing?

This message was edited 1 time. Last update was at Feb. 12, 2015 05:45 AM

SysAid Community Manager Product Team
4490
 
Hi John,

I apologize for the late reply. I am now in the process of surveying older threads to make sure everything has been taken care of.

I'm happy to let you know that the functionality you are looking for has been recently released in SysAid Cloud 15.3 - FR #14584 - "Workflow notifications can now include embedded links that allow users to Approve or Deny an action item directly from the email."

Cheers,
Danny
SysAider
18
 
How about if the users are not Admins?
SysAid Community Manager Product Team
4490
 
Hi abrumer,

This includes end-users as well.

Cheers,
Danny