SysAid Third-Party Integrations

 
Author
Message
SysAider
4
 
Oded M wrote:An update on the Dell Warranty integration:
We have been able to enable this add on by utilizing an API Dell have provided for warranty lookup based on serial numbers.
Recently Dell have shutdown this method and that is the reason the add on stopped pulling warranty information.

We have been in contact with Dell regarding an alternative API / method and we were told that they have changed the way they work, and effective immediately - they do not allow us as a software vendor to perform this task.

The alternative suggested by them was for each customer to fill out a form and get an API key and then utilize it to pull warranty information - we are looking into this option - but it looks like a complex procedure
I will update once we have other news


Hi Oded & Danny,

Any update on Dell warranty integration ?

Thanks

IVan
SysAid Community Manager Product Team
3796
 
Hi IVan,

As stated in the previous page:

There are currently no updates about the Dell integration, unfortunately. However, there may be a way to perform this as a Professional Services project. Please contact your account manager to discuss this topic if you're interested.

Thanks,
Danny
SysAider
5
 
Has slack integration been released, if not what's the ETA?
SysAider
2
 
Slack Integration has been released. Have your account manager enable it under your third-party integrations. There is also a help guide on getting it setup!
SysAider
1
 
We have 16.3.18b12 Education-On Premise.....is Slack available for Third Party Integration in this version? If not - when will it be available for On Premise?

Thank you!
Julie
SysAid Community Manager Product Team
3796
 
Hi Julie,

It will be included in the next major release of On-Premise. There is currently no exact ETA -- we expect it to be ready in a number of months.

Cheers,
Danny
SysAider
1
 
Hi there

Just wondering if SysAid would integrate with Hardcat?
SysAid Community Manager Product Team
3796
 
Hi Pricey,

Currently we have no such integration, but you could submit it in the Feature Requests forum, or contact your account manager if you'd prefer it to be developed as a special project by our Professional Services team.

Cheers,
Danny
SysAider
1
 
Hi SysAid Team,

Greetings from ManageEngine.

Am Giridhara Raam, Marketing Analyst for ManageEngine's Desktop and Mobile Device Management product called "Desktop Central".

We are looking forward for integrating with SysAid, Can we send a brief mail to [email protected] regarding this ?

If not please let us know where and how should we raise this request ?
SysAider
1
 
Hi,

Where can I find more information about integrating with Office 365 for SSO?

Cheers,

Diego
SysAid Community Manager Product Team
3796
 
Hi Diego,

Which version and edition of SysAid are you using? Is it Cloud or On-Premise? Information on the integration can be found here. If you're using On-Premise you will need a zip file from us to install it.

Cheers,
Danny