Danny Tashiev wrote:Interesting. I'd like you to collect logs once again, but this time please set your log level to DEBUG, restart your SysAid server service, reproduce the issue and collect the new logs.
Instructions to enable the DEBUG log collection mode:
1. Go to ...Program Files\SysAidServer\root\WEB-INF
2. Edit the "log4j.properties" file
3. Locate the following line: log4j.logger.com.ilient=INFO, sysaidLogFile And change it to log4j.logger.com.ilient=DEBUG, sysaidLogFile