Tip of the Month – Control the notes field of a service request

 
Author
Message
SysAider
42
 
Thank you soo much yasin !!!!

yasin wrote:
jburgos wrote:I'm interested too to this functionality but I can't find how we can do.

I want to have two "Notes" fields, one for IT comments, and other for User interaction. but I want that the two fields have the button "Add note" .

It's possible?


We have the following customization in place till the feature request is implemented, of course replace 'CustomColumn70' with 'CustomColumnXX' in your instance.



Let's hope a similar implementation would take place in the next release at least

Cheers!
SysAider
42
 
Thank you soo much yasin !!!
SysAider
14
 
Has this been added as a feature or can someone explain to me how to use Yasin's customized workaround?