How many users do you support?

 
Poll
How many users do you support?
less than 100 19% [ 27 ]
100-499 49% [ 69 ]
500+ 31% [ 44 ]
Total Votes: 140
 
Author
Message
SysAider
20
 
We're a high school in the uk with 5 IT support staff (including myself) supporting 9 Servers, approx. 450 desktops/laptops, projectors in every classroom, Interactive whiteboards, and just over 1000 users (rising to over 1250 users in 2010/2011).
Regards

Paul
SysAider
38
 
We are supporting 1500 users and around 1600 computers (wks and servers) spread in 16 countries.
We have 21 administrators.
SysAider
1
 
School district with 5 techs. My personal locations, one building is 80 users and 60 machines. The second location I support is 1500 users and approximately 450 machines by myself.
SysAider
2
 
2 staff for 350 PCs, 7 servers, 200 teachers and 920 students and loads of printers (which take up the most of our time)
They don't pay me for pressing buttons.
They pay me for knowing which buttons to press.
SysAider
19
 
We are 2 IT tech for about 220 users spread accross 25 sites. We have a System administrator taking care of 26 servers. There's also a Progammer and an IT Director.

Martin
SysAider
9
 
Me and 2 other admins support about 50 pakies in the fruit business...
SysAider
3
 
We have 120 users with same amount computers, 15 laptops and 50 PDA's.
It is 2 of administrators (including me), database adminitrator and ITDirector so 4 in total.
SysAider
15
 
We are close to 500 the amount of users we support plus numberous computers, lap tops, servers, even handhelds. We usually use a different helpdesk application, however i was reading the user manual and the possibilies with SysAid is endless. We shoudl go online in a few weeks. Still getting a custom to sysaid.

This message was edited 1 time. Last update was at Aug. 13, 2009 05:09 PM

Elite SysAider
177
 
20000 Users
150 Admins
90 Locations
300+ Servers
3800 PC Workstations
1200 Mac Workstations
Andrew Keppel
"if it's stupid but it works, it isn't stupid"
SysAider
2
 
We have
150 locations
a little over 450 users
5 admins
SysAider
45
 
We have an IT staff of 12 supporting

350+ users
85+ Servers Physical and Virtual
350 workstations
9 Branch sites
one corporate site.

As a side note, only 3 of our Staff directly support, the rest, including myself have more specialized task such as network, telecom, systems, database, etc...

SysAider
30
 
Well lets see...

Company wide IT Support
30 IT admin
80 servers
600 desktop / laptops

Soon Company wide Customer Support
100 Member Services Reps
5000 stores


Elite SysAider
192
 
We are on:

100+ servers

13,000 users

6200 Laptops/desktops

52 people in IT

13 locations

This message was edited 2 times. Last update was at Feb. 05, 2010 02:09 PM

SysAider
10
 
2 admins
102 users

Assets out the yingyang...... many more than we licensed but we use an in house developed DB to manage those.
C3
SysAider
15
 
We provide outsourced support to Small Business clients in Colorado Springs. We pretty much do everything for them, so I like the "handyman" metaphor.

So far, it's just me with a recently hired part time trainee to start picking up part of the load. Haven't done much advertising, but have grown significantly from word-of-mouth referrals.

Roughly 30 businesses ranging from individuals to around 60 assets with the typcial client being 15-30 workstations
~35 Servers
~300 Workstations
+ a number of occasional "break-fix" style clients

Keeps me busy, but provides nice variety! I like seeing different people each day and navigating the inevitable office politics and culture at each of them. Sometimes it's good to be an outsider!