Survey Customization

 
Author
Message
SysAider
3
 
Hi, Is it possible for the survey answer using emoji instead of text?
My company wish to create something similar to the image that I had attached.


SysAid Wiz
304
 
Hi,
I don't know if it's possible on the web page, but you can customize the email notification to show emoj inside the email and link a specific answer when end user click on it.

somethng like:


Obiovusly it's a workaround and it's not dynamic, but it's a better user experience to answer within the email.

Hope it can help you.
Cheers.
SysAider
12
 
Hi,

I am curious on how to customize the notification since the SecureID in the URL is a changing each requests/incidents. Please let me know.

Regards,
SysAid Wiz
304
 
holytoutant wrote:Hi,

I am curious on how to customize the notification since the SecureID in the URL is a changing each requests/incidents. Please let me know.

Regards,

Hi,
in the email Message customization using the ${LinkToSurveyURL} all the secureID is automatic generated.

I've added the second part

bye!
SysAider
12
 
Awsome!!! Very nice trick