Seconday LDAP not Importing Users

 
Author
Message
SysAider
2
 
Hello,

We have an issue where we have added a secondary LDAP but none of the users are being imported.. in the logs I am not seeing anyplace where it is even trying to import the users from the second Ldap (Active Directory)...

the check settings work, everything checks out (it can see all of the OU's)

any guidance or help is much appreciated.
SysAid Community Manager Product Team
4433
 
Hi H-street,

Please contact our customer support team for an investigation into this and update here once a solution is found.

Thanks,
Danny