Getting a user's custom field value in a service request's trigger

 
Author
Message
SysAider
6
 
I have some custom fields per user (created via Entities) that I want to pull out on a service request trigger.

Can I do this via loginBean? I have tried to use but I don't get the value of that field.

It seems like I would need something like , but of course the obj in this case is the service request and not the user object that I might be able to get the custom field value from.

Any help?
SysAid Community Manager Product Team
4492
 
Hi jesssldb,

I suggest contacting our customer support team regarding this and updating here with the solution.

Thanks,
Danny