End user self registration

 
Author
Message
SysAider
2
 
When any user try to create an account
Error: Username already exists. Please select a different name.

no matter what information ...results are the same..and the user does not exist. thanks
SysAid Community Manager Product Team
4490
 
Hi VMCOCREMO,

Can you please post a screenshot of the error?
Are you using SysAid Cloud, or On-Premise? Which version?

Thanks,
Danny
SysAider
1
 
error attached
Cloud
Build Numberv17.4.21 b4
Thanks
SysAider
1
 
Same is happening to me. Cloud version 17.4.21 b4
SysAid Community Manager Product Team
4490
 
We're checking this. Will update here. Thanks!
SysAid Community Manager Product Team
4490
 
We have opened a bug #30788 on this topic. Until it is fixed, you can use your admin accounts to create new end-users.

Cheers,
Danny