How to change log level from remote machine?

 
Author
Message
SysAider
38
 
How to change log level from remote machine?
I believe that I should be able to do this from the reg key but can not find the details of what to set it to.

SysAid Customer Relations
1092
 
Hi UserInterface,

Which log level would you like to edit?
If it's the log level of the Agent, change this key to 3 instead of 0:
HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent\LogLevel
If you want to change the log level of SysAid Server log you need to do it on the ServerConf.xml, conect to \\ServerName\C$
then edit: ...\SysAidServer\root\WEB-INF\conf\serverConf.xml
and change to <sysaidLogLevel>debug</sysaidLogLevel>
Best Regards,
Itay
SysAider
38
 
itayH wrote:Hi UserInterface,

Which log level would you like to edit?
If it's the log level of the Agent, change this key to 3 instead of 0:
HKEY_LOCAL_MACHINE\SOFTWARE\Ilient\Agent\LogLevel
If you want to change the log level of SysAid Server log you need to do it on the ServerConf.xml, conect to \\ServerName\C$
then edit: ...\SysAidServer\root\WEB-INF\conf\serverConf.xml
and change to <sysaidLogLevel>debug</sysaidLogLevel>


Thanks, would you believe that I tried 1 and 2, but not 3!!