How many users do you support?

 
Poll
How many users do you support?
less than 100 19% [ 27 ]
100-499 49% [ 69 ]
500+ 31% [ 44 ]
Total Votes: 140
 
Author
Message
Super SysAider
54
 
I am curious to see how many end users (or "computer breaking creatures") each of you supports with SysAid.

I don't mean average per-day or anything like that, total number of end users.

At the moment we have a total of 663 end users

Edit:

Including myself we have 4 Administrators that support laptops, desktops, printers, etc (day to day stuff), but 11 total. The remaining administrators are programmers, a manager, and a couple of people we have recruited in various places to help out with training and some basic support functions (one at the jail, one in detectives, etc).

We would most likely need more people but we are paying the county for use of their network backbone, so they support any major network problems for us. Then again, IT could always use more people.

This message was edited 2 times. Last update was at Sep. 18, 2008 11:35 AM

Thanks,
Thomas Hardin
Microcomputer Specialist
Clackamas County Sheriff's Office
SysAider
1
 
Also include how many It people you have to support that number

Here I got 35 right now with only me.
Super SysAider
60
 
We are currently at 2 admins for 210 retail stores, ~60 corporate users, and 22 roaming laptop users (3 counting the IT Director/database administrator).
SysAider
22
 
Currently we have about 20 usrs , 12 admins, with plans to go to 400 users in the next 6 months.





SysAid Wiz
326
 
2 suport people including me
320 user
18 sites
SysAid Wiz
2449
 
Last time I checked we had 50,000 SysAiders around the world
Pushing IT forward
SysAider
8
 
We, as outsource IT support company have 6 admins that supporting ~600 users in 9 different companies.
Super SysAider
66
 
50+ servers
8+ sites
250 - 300 users

3 full time admins
~10 part time PC admins (sometimes more hinderance than a help!)

lots and lots of coffee!
SysAid Wiz
915
 
WOOOoaaaa...
No wonders !
*impressed eyes*

Single site, 80 nodes and climbing...
With 3 guys including me with different role (1 support, 1 system, 1 general helper/admin). Yep we are more like handy men than IT helpdesk. *roll eyes*

About to support roaming notebooks.
So going to need lots of advice and heads up from you guys...sooner or later.
Lev
SysAid Mod
512
 
2 System admins 2 Application develope\support.

120 PC's
20 Laptops
50 Servers (20 VM )

right now we support 2.25 sites but in the future its going to be 4 with much bigger figures.

Obelix
We are all handy men
In our site (plant) we do a lot by ourself . I love it but thats me.
SysAid Wiz
915
 
NOnono... being independent is one thing.
By handyman I mean the nature of the job is very often ridiculously tied to IT.

We are responsible from cleaning the wax off the mouse ball (I know... we have stop ordering them and use the optical one, but the existing one just won't die !) down to constructing company's brochure !

OOoo am also inherit the role king of the conference room... guess why ? *shaking head sighing smile*

Maybe I'm like you...
Mua hah ah ah a hah ah ah ahahahahahahahaaaaaaaaaa
Lev
SysAid Mod
512
 
Maybe I'm like you...
Mua hah ah ah a hah ah ah ahahahahahahahaaaaaaaaaa


Sounds like you are !

Haha hahah hahah
SysAider
1
 
I am the only IT person supporting over 100 staff around 200 computers, 7 servers and around 500 students spread across 3 sites.
I'm in charge everything from designing/administering their website to installing cabling to replacing mice. And I somehow still have time to post this....
XPD
Super SysAider
65
 
5 official IT staff (inc myself), supporting approx 100 staff, plus god knows how many students, 400+ computers across 20 centers around the country.
Fun fun FUN!

This message was edited 1 time. Last update was at Dec. 03, 2008 09:09 PM

Lev
SysAid Mod
512
 
I am the only IT person supporting over 100 staff around 200 computers, 7 servers and around 500 students spread across 3 sites.
I'm in charge everything from designing/administering their website to installing cabling to replacing mice. And I somehow still have time to post this....


Kumo

Please share the secret with us !