Summing Up Activities for Reports

 
Author
Message
SysAider
4
 
We are using the Activities field quite a bit to indicate how much time we are spending on SR.

I'd like the ability to report how much total activity time an administrator entered per day, week, month, year.

I'd also like to be able to group that activity time by project. For example, I'd like to know how much total activity time I spent last week on a particular project, or on a particular category, or any other field. (i.e. 5 hours on project x last week)

I've tried doing this with the report wizard but it never spits it out right.
SysAider
4
 
Also a day by day break down would be nice too.

I'd like to look at last week and have it tell me:

Monday - 4 hours (50%) was on project x, 3 hours (30%) was on project y, and 1 hour (20%) was on project z.
SysAider
4
 
Did anyone ever address this issue?

I am looking for pretty much the same thing. I have my admins list what they did in the activities then I am trying to run a report that shows a combined amount of time in activities by admin over a span of time!!!
Technical Community Manager
909
 
Hi,

There are a number of built-in reports designed to measure the activities performed by administrators.
Please refer to the following reports:
-Help Desk activity summary
-Activities by Administrator
-Activities Per Company

Should you wish to design a different report, I suggest using iReport. For more information on using iReport with SysAid, please refer to SysAid Help > Design Reports.

Cheers,
Danny