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Asset Management

11 posts in this category
 

IT asset management (ITAM) is the discipline of managing IT assets throughout their lifecycle. If IT service management (ITSM) is primarily concerned with the efficient delivery of quality IT services, then ITAM is primarily...
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IT asset management (ITAM) is a key capability needed for any organization to manage its IT assets effectively. Put simply, ITAM is a set of proven practices that combines financial, technical, and service management...
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IT asset management (ITAM) best practices, along with the technologies that support them have evolved and dramatically improved since ITAM's early days. It’s now relatively easy for IT assets to be efficiently managed throughout...
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Are you happy that your organization is fully compliant from a software licensing perspective? Do you feel comfortable that all the right checks and balances are in place, with nothing to fear from a...
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Ever stop to wonder what your IT-industry peers are doing/using to provide superior IT support experiences? Thankfully, if you do, support-professional membership organizations such as HDI are on hand to share aggregated views of...
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Did you ever see the unfortunate TV weather lady who was interrupted by the Microsoft Windows 10 upgrade notification? It was one of those situations that’s funny but also serious at the same time....
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In the first part of this blog series I provided my first four tips for creating a configuration management plan. These related to getting a common understanding of the basics, setting the right scope,...
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We’ve all probably heard, and even used, the phrase “fail to plan, plan to fail” but never has this been more pertinent than when planning for a corporate IT configuration management capability – from...
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So you’re the “go to” guy or gal within IT, and IT service management (ITSM) has been your life for the last five years.  You can soak up ITIL and ISO 20000, and your...
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"You can't achieve value from your investment in IT service management (ITSM) – ITIL processes, training and tools - if you haven't got a fully functional integrated, single-source of truth Configuration Management Database (CMDB)."...
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Whether you’re a small startup with limited funds or an established company just trying to test different software, many businesses make the initial decision to use free asset management software. Free software is cost...
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