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How to Manage a Tech-Savvy Workforce

By | April 22, 2014 in General IT

Managing millennials in the workforce

Look out baby boomers, the millennial generation is taking over the workforce. In fact, millennials will make up 75 percent of the global workforce by 2025. These are the individuals born between 1982 and 1993 who love technology so much that they would rather have access to social media than a bigger paycheck. Having grown up learning about technology, millennials quickly adapt to new trends and emerging technology – something that is quite beneficial for businesses that want to remain on the cutting edge.

Millennials have vastly different expectations for the workplace compared to baby boomers, so it’s important to meet their unique needs and create a workplace environment in which they can flourish. Below are some tips on how to do this:

  • Implement collaboration tools: Millennials are social by nature, meaning they prefer collaborating with others to get tasks done. Encourage collaboration by implementing tech tools such as instant messaging, videoconferencing, Skype, and Google Hangouts.
  • Let employees choose what device they use: Allowing millennials to work with the devices they are most familiar with will help improve productivity and increase engagement. In fact, research states that employees are more comfortable with their personal device, which in turn makes them more productive. So you can see how enabling a BYOD (bring your own device) environment can be valuable to your organization.
  • Ask for input and listen: Millennials tend to keep a finger on the pulse of the latest innovations. Take advantage of their knowledge and ask for their input on the best ways to implement new technology.For example, Evernote – a very popular business app these days that allows employees to store everything from photos to web pages to notes, PDF files, and audio clips – could be beneficial for employees that need to access important documents while on the go or at a tradeshow.
  • Institute a flexible work schedule: A structured workplace doesn't sit well with millennials. Give them flexibility they want by employing technology, such as remote desktop, that allows them to work anywhere, anytime from any device. Or give them the option of working remotely two to three times per week.

It’s clear to see that this new generation of tech-savvy employees needs a different managerial style. Now it's up to you to decide what works best for your company. Tell us… how do you manage your millennial employees?

Please share your thoughts in the comments or on Twitter, Google+, or Facebook where we are always listening.

Dena Wieder-Freiden

About Dena Wieder-Freiden

As SysAid’s Content Marketing Manager, Dena values most her friendships and daily conversations with the awesome IT service management (ITSM) authorities from all over the world! As they share their knowledge with her, she enjoys paying it forward to the IT community at large. Outside of work, she’s most likely at the gym, the beach, or at home watching a movie and spending time with her family.

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