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Service Orchestration

2 posts include this topic

In a blog I wrote last year, I said that automation is the next evolution of service management – that the way we do ITSM was going to change. Guess what? Not...
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Working in IT is getting harder – our Future of ITSM Survey 2019 showed this – and the old IT service management (ITSM) mantra of “doing more with less” is no longer...
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